FY26 - OUC - Technology - 311 Salesforce Application Licenses, New Contract - SPR
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The District of Columbia's Office of Unified Communications is seeking to procure Salesforce application licenses for fiscal year 2026. This procurement is essential for the continued operation and sustainability of the 311 agent console, the 311 web portal, and the 311 mobile application, which are critical tools used to manage non-emergency and city service calls for the District. Classified as a forecast under NAICS code 423430, this new contract will ensure that the OUC maintains the necessary technological infrastructure to support its mission of managing both emergency 911 and non-emergency 311 communications for the city.
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DC, USASet-Aside
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