FY27 - Cisco Unified Communications Annual Licensing, Support and Maintenance

The contract renews annual licensing, support, and maintenance for Cisco Unified Communications systems serving over 17,000 IP phones, video teleconferencing devices, Unity, Jabber, WebEx, and related collaboration appliances that underpin the Transportation Security Administration’s unified communication infrastructure. It ensures continuous operation and access to critical voice and video tools including Cisco WebEx, Cisco Meeting Server, Cisco Contact Center, and other collaboration platforms essential for day-to-day operations across the agency. This agreement, formally titled FY27 - Cisco Unified Communications Annual Licensing, Support and Maintenance, is issued under the Department of Homeland Security through the Transportation Security Administration with a NAICS code of 541519. The place of performance is identified as Springfield, Virginia, and key point of contact information is provided for Mark Chapman and John German for general inquiries and Toshia Rollins for small business coordination. The contract is classified as a forecast with no set-aside designation and is intended to maintain uninterrupted service and compliance for the agency’s communication systems through the fiscal year.