Genesys Platform Maintenance & Support Services
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Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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The contract titled Genesys Platform Maintenance & Support Services outlines an ongoing agreement for comprehensive technical support and maintenance of the Genesys Cloud environment, including system monitoring, routine patching, and active troubleshooting to ensure operational continuity and performance. Services are to be delivered under a subcontract arrangement, with the North American Industry Classification System code 541512 indicating it falls under computer systems design and related services. The solicitation was posted on July 23, 2026, with a response deadline of July 30, 2026, indicating a narrow window for interested parties to submit proposals. The contracting entity is the Missouri Procurement Division under the agency name PROC OA DIVISION OF PURCHASING PROCUREMENTS, though specific location details for the office or place of performance are not provided. The contract does not indicate a set-aside designation or specific point of contact, suggesting the procurement is open to qualified subcontractors without preference. Interested providers must respond through the designated Oracle Cloud interface linked in the documentation to participate in the negotiation process for this ongoing support engagement.
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MO, USSet-Aside
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