Group Life and Disability Insurance Administration

The City of Madison is seeking a contractor to provide full administrative services for its group life and disability insurance programs, encompassing end-to-end management of claims processing, member support, policy administration, and regulatory compliance reporting. This subcontract requires the vendor to ensure seamless operations for all employee benefits tied to life and disability coverage, maintaining accuracy, timeliness, and adherence to applicable laws and internal standards. The contractor will serve as the primary point of contact for policyholders and internal stakeholders, handling inquiries, resolving issues, and delivering consistent service across the workforce. The solicitation does not specify a set-aside classification or organizational type requirements, and performance is expected to be aligned with the City of Madison’s operational needs in Wisconsin. Bidders must submit their proposals by August 31, 2026, at 2:00 PM, with the opportunity identified under NAICS code 524126, which pertains to insurance agencies and brokerages. The contract will be awarded through the Wisconsin VendorNet portal, and while specific locations are not defined, administrative duties will primarily support City of Madison employees residing and working within the state.