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Hardware and Software Support Provider

Active

International

Response Deadline11/27/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract agreement establishes a partnership with a Hardware and Software Support Provider to deliver manufacturer maintenance and support for prime contractors involved in London Hydro server refresh projects. The provider is responsible for managing consolidated support schedules, identifying specific support SKUs, and executing essential health checks and service level restorations to ensure system stability. The contract mandates an initial five-year support term with the possibility of a seven-year extension. Key deliverables include the provision of active maintenance contracts and a comprehensive support schedule. This engagement is categorized under NAICS code 811212 and is managed by London Hydro.

General Info

Agency

NAICS

811212 - Computer and Office Machine Repair and Maintenance

Place of Performance

CAN

Set-Aside

NONE

Documents

This scope was carved out of T2026-N-24.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

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Server Refresh Solution

AI Contract Breakdown

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Timeline

PostedOct 16

subcontract

Response DeadlineNov 27

Submission deadline

Response Deadline

11/27/2026, 09:00:00 PM UTCin about 1 month

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Organization & Contact Information

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AgencyLondon Hydro

ContactsNo contacts available

OfficeN/A

Organization / AgencyLondon Hydro

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides manufacturer maintenance and support for prime contractors on London Hydro server refresh projects. Manages consolidated support schedules, identifies support SKUs, and executes service level restoration and health checks. Provides a mandatory 5-year support term with an optional 7-year extension. Delivers active maintenance contracts and a support schedule.

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Solicitation # T2026-N-24

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