Hardware Maintenance Support for Riverbed OEM Equipment
Contract Overview
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AI Contract Overview
The contract involves providing comprehensive hardware maintenance support for Riverbed OEM network appliances, focusing on diagnostics, repair, and onsite assistance for failed units. It includes coordination of Return Merchandise Authorization (RMA) processes to ensure timely replacement or repair of defective equipment. The services are intended to maintain operational reliability and minimize downtime for the network infrastructure. This subcontract, posted on June 12, 2025, is designated as a Total Small Business Set-Aside under FAR 19.5, with a NAICS code of 811212, indicating its relevance to computer and office machine repair and maintenance. It is issued by the Department of the Treasury, specifically under the It Strategy and Modernization agency, with performance located in New Carrollton. The contract underscores support for critical network hardware essential to the agency’s IT strategy modernization efforts.
General Info
Place of Performance
New Carrollton, MD, USASet-Aside
Documents
This scope was carved out of 205AE9-25-Q-00107.
The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.
IRS Riverbed Brand Name Maintenance/License Renewal/Support
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