Heating Systems Maintenance Services, Rome, Italy

The U.S. Embassy Rome, through the Department of State, is soliciting unscheduled maintenance and emergency repair services for heating and domestic hot water systems in U.S. Government-owned or leased residences across Rome, Italy, under an Indefinite-Delivery, Indefinite-Quantity (IDIQ) contract with a one-year base period and four one-year option periods. The solicitation, numbered 191T7026Q0013, was posted on May 18, 2026, with proposals due by 10:00 AM local time on May 25, 2026, and must be submitted electronically via email to ROMEGSO-OFFERS@STATE.GOV in two separate volumes not exceeding 25MB total, using only MS Office, PDF, or ZIP formats. The contract will be awarded on a Lowest Price Technically Acceptable (LPTA) basis to the lowest-priced, responsible offeror whose proposal is technically acceptable, with evaluation focused on the proposed project superintendent, subcontractors, past performance, work sequence bar chart, and timeliness of submission. Technical acceptability is binary—proposals must meet all requirements or be rejected outright. The annual cost structure includes a material and equipment not-to-exceed limit of €8,000 and a maximum annual order value of €30,000, resulting in an estimated total contract value between $40,000 and $150,000 over the five-year period. The contractor must respond to service calls within eight hours, provide a dedicated liaison, and comply with Italian labor, health, safety, and environmental regulations while adhering to applicable FAR clauses, including inspection under 52.246-4, suspension and stop-work provisions, and anti-kickback procedures. Key deliverables include a Quality Assurance Plan, Safety Plan, Monthly Reports, insurance documentation, and waste disposal reports. Insurance must name the Department of State as an additional insured, with proof due within 30 days of award, and the on-site manager must be fluent in English. The contractor assumes full responsibility for all materials, must report lost or duplicated keys immediately, and must obtain written approval before using subcontractors, who are subject to national security review. Payment will be processed monthly via email invoice to TriMissionInvoices@state.gov with signed work orders and approved timesheets, remitted through the American Embassy Financial Management Office in Rome. All offers