This Government Contract opportunity from Social Security Administration was posted on September 8, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Help Desk & Desktop Support Services

Closed

Federal

Submission Closed09/28/2026, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541513

New

Managed Information Technology Services

Solicitation # managed-information-technology-services

The Housing Authority of the City of Los Angeles is seeking solicitations for Managed Information Technology Services. This opportunity is categorized under NAICS code 541513, with additional applicable codes including 541519, 541512, 519190, and 541690. The procurement is designated as an SBA set-aside, making it available to various small business categories, including Veteran Owned, Service-Disabled Veteran Owned, Women-Owned, and HUBZone Small Businesses. The solicitation was posted on October 27, 2026, and requires responses to be submitted by the deadline of November 16, 2026. Interested parties may coordinate with the primary point of contact, Swan Lam. Further details regarding the submission process can be accessed through the provided SBA opportunity link.

Housing Authority of the City of Los Angeles

POSTED

DEADLINE

Vocera System Maintenance and Premier Plus Support ServicesThe Vocera System Maintenance and Premier Plus Support Services subcontract is a Service-Disabled Veteran-Owned Small Business set-aside issued by the Department of Veterans Affairs Technology Acquisition Center Nj. The contract focuses on providing technical maintenance and administrative management for prime contractors operating within VA medical centers. Key responsibilities include executing software upgrades, managing databases, configuring badges, administering call routing, and performing vulnerability remediation. The selected provider must ensure all work adheres to strict federal standards, including Zero Trust VA Critical Security Controls, IPv6 compliance, and ESSN reduction requirements. The primary deliverables for this engagement are a fully operational system and detailed vulnerability remediation reports. This opportunity falls under NAICS code 541513 and requires responses by November 2, 2026.

Technology Acquisition Center Nj (36C10B)

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DEADLINE

Alaris System Software Maintenance and Network IntegrationThe Alaris System Software Maintenance and Network Integration subcontract involves providing specialized technical updates and network configuration services for the Alaris System at VA Butler Healthcare Care Center projects. The scope of work includes managing software updates for the Alaris Systems Manager and Guardrails Suite MX, configuring network IP address ranges, and ensuring that wireless modules maintain FIPS 140-2 compliance. Managed under NAICS code 541513 for the Department of Veterans Affairs, the contractor is responsible for delivering a fully updated software environment and detailed technical support logs. This engagement supports prime contractors in maintaining critical healthcare system infrastructure through precise software management and network integration.

244-NETWORK Contract Office 4 (36C244)

POSTED

DEADLINE

IT Hardware Installation and Training ServicesThis subcontract opportunity for IT Hardware Installation and Training Services involves the physical installation and configuration of Dell hardware for prime contractors supporting the Maryland Department of Information Technology. Work will be performed at 100 Community Place in Crownsville, Maryland, and includes the setup of laptops and docking stations, specialized hardware configuration, and the delivery of end-user training. The primary goal is to provide fully operational hardware systems and completed training sessions. The project falls under NAICS code 541513 and is managed by the Maryland Department of Information Technology Administration. While open to qualified providers, there is a preference for MBE certified contractors. Interested parties must submit their responses by the deadline of November 5, 2026.

DoIT - Dept Of Information Technology - Administration

POSTED

DEADLINE

Post-Implementation Support and MaintenanceThis subcontract for the University of Louisville focuses on providing post-implementation support and maintenance for SaaS platform projects. The selected provider will deliver tiered technical support, manage software updates, and handle account management through remote support tools and help desk ticketing systems. Performance is measured by system availability and the successful resolution of support tickets in accordance with established Service Level Agreements for response and resolution times. The opportunity is categorized under NAICS code 541513 and was posted on October 26, 2026. Interested parties must submit their responses by the deadline of November 9, 2026.

University of Louisville

POSTED

DEADLINE

IT Installation and Training ServicesThis subcontract for IT Installation and Training Services supports the Maryland Department of Information Technology by providing physical hardware installation and end-user training for prime contractors. The scope of work specifically involves the deployment of 10 Dell Pro 3 16 systems and their associated docks utilizing standard IT deployment tools. The primary deliverables include fully operational hardware systems and the successful completion of required training sessions. Eligible bidders must hold Minority Business Enterprise certification to qualify for this opportunity. The project falls under NAICS code 541513 and is managed by the Maryland Department of Information Technology Administration. Interested parties must submit their responses by the deadline of November 5, 2026.

DoIT - Dept Of Information Technology - Administration

POSTED

DEADLINE

Microsoft Licensing Management and IT Support ServicesThe Microsoft Licensing Management and IT Support Services subcontract involves providing administrative and technical management of the Microsoft environment for prime contractors working on The Spencer Academies Trust projects. The selected provider will be responsible for monitoring license usage, optimizing the license mix, assisting with compliance audits, and delivering technical support through the M365 Admin Center. Key deliverables include a managed license environment and regular compliance reports. To be eligible, providers must hold Microsoft partner status and maintain a recognized security certification, such as Cyber Essentials, Cyber Essentials Plus, or ISO27001. The solicitation was posted on October 26, 2026, with a response deadline of November 23, 2026. This opportunity falls under NAICS code 541513 and is specifically tailored for the operational needs of The Spencer Academies Trust.

The Spencer Academies Trust

POSTED

DEADLINE

System Integration and Data MigrationThis subcontract for the City of Atlanta involves the system integration and data migration of recruitment data for prime contractors supporting the Police and Fire departments. The scope of work includes executing data mapping, ETL processes, and the integration of data into existing HR or personnel databases using specialized migration tools and API integration layers. The project requires strict adherence to data privacy and security protocols to ensure the safe transfer of sensitive information. The primary deliverables consist of a fully migrated dataset and a verified integration with the city's existing systems. This opportunity falls under NAICS code 541513 and was posted on October 26, 2026, with a response deadline of November 6, 2026.

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DEADLINE

Secure Connectivity & Network SupportThis subcontract for the UK Ministry of Defence focuses on providing and maintaining secure connectivity for prime contractors working on OBSIDIAN ES system projects. The scope of work involves the configuration and support of encrypted networking equipment and secure communication hardware to ensure stable connectivity for both home base and deployed field operations. All activities must strictly adhere to established MOD secure connectivity protocols to maintain network integrity across all operational environments. The opportunity is categorized under NAICS code 541513 and was posted on October 26, 2026. Interested parties must submit their responses by the deadline of January 6, 2027. This requirement is specifically designed to ensure that critical communication infrastructure remains secure and functional regardless of the deployment location.

POSTED

DEADLINE

Data Verification and Pipeline ManagementThis subcontract focuses on data verification and pipeline management for prime contractors working on San Francisco DCYF projects. The selected provider will be responsible for collecting and managing service information through a City-owned data pipeline, ensuring data accuracy by correcting errors and defects, and publishing approved information via the City’s Open Data Portal to support the Our415 website. The project is based in San Francisco and falls under NAICS code 541513. Interested parties must submit their responses by November 24, 2026, following the posting date of October 26, 2026.

Unknown SF Department (CHF)

POSTED

DEADLINE

Tier 1 & 2 Technical Support ServicesThis subcontract for Tier 1 and 2 Technical Support Services involves performing customer help desk operations for prime contractors on Department of the Navy OCIO projects. The primary focus is resolving reported issues for the FOIA Case Management System through email and telephone, utilizing tracking systems such as ServiceNow or Jira. The service provider is responsible for delivering monthly support ticket and usage metrics reports while maintaining strict compliance with Department of the Navy cybersecurity manuals. The project is associated with the Navsup Flt Logistics Ctr Norfolk under the Department of Defense, with the place of performance located in Washington, DC. Classified under NAICS code 541513, the opportunity was posted on October 26, 2026, with a response deadline of November 5, 2026.

Navsup Flt Logistics Ctr Norfolk

POSTED

DEADLINE

Data Migration and System Integration SpecialistThis subcontract opportunity for a Data Migration and System Integration Specialist supports Department of the Navy OCIO projects through the migration of legacy FOIA and Privacy Act data. The selected provider will be responsible for executing Extract-Transform-Load processes to transfer historical case data and configuring the system to align with the Department of the Navy enterprise hierarchy. The final deliverables include a fully migrated database and a configured production environment. The project is managed under the Department of Defense via the Navsup Flt Logistics Ctr Norfolk and will be performed in Washington, DC. Strict adherence to Department of the Navy cybersecurity manuals and protocols for handling Controlled Unclassified Information is required. Interested parties must respond by November 5, 2026, under NAICS code 541513.

Navsup Flt Logistics Ctr Norfolk

POSTED

1 day ago

DEADLINE

in 8 days

AI Contract Overview

This subcontract for Help Desk and Desktop Support Services supports prime contractors on Social Security Administration projects. The scope of work involves providing Tier 1 and Tier 2 technical support, managing desktop hardware and software issues, and ensuring end-user connectivity through the use of SSA-issued hardware and enterprise ticketing systems. The primary deliverables include the resolution of technical tickets and the maintenance of workstations. Personnel assigned to this contract must meet strict security and compliance requirements, including obtaining PIV credentials, passing an e-QIP suitability determination, and completing FISMA and Privacy Awareness training. The opportunity is categorized under NAICS code 541513 and is managed by the Office of Acquisition and Grants within the Social Security Administration, with a response deadline of September 28, 2026.

General Info

Subcontract for SSA Tier 1 and 2 help desk and desktop support services.

Agency

Social Security Administration → Office of Acquisition and Grants

NAICS

541513 - Computer Facilities Management Services

Place of Performance

Not specified

Set-Aside

NONE

Documents

This scope was carved out of 28321326R00000022.

The full solicitation package (10 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

IT Support Services Contract (ITSSC) Recompete

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedSep 8

subcontract

Response DeadlineSep 28

Deadline has passed

Submission Closed

09/28/2026, 02:00:00 PM UTC

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Organization & Contact Information

AgencySocial Security Administration → Office of Acquisition and Grants

ContactsNo contacts available

OfficeN/A

Organization / AgencySocial Security Administration → Office of Acquisition and Grants

Office AddressN/A

ContactsNo contact information available

Full Description

Performs end-user technical support and desktop maintenance for prime contractors on Social Security Administration (SSA) projects. Provides Tier 1 and Tier 2 technical support, manages desktop hardware/software issues, and ensures end-user connectivity using SSA-issued hardware and enterprise ticketing systems. Requires PIV credentials, e-QIP suitability determination, and FISMA/Privacy Awareness training. Delivers resolved technical tickets and maintained workstations.