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Help Desk & Desktop Support Services

Active

Federal

Response Deadline09/28/2026, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Social Security Administration → Office of Acquisition and GrantsView Agency

NAICS

541513 - Computer Facilities Management ServicesView NAICS

Place of Performance

Not specified

Set-Aside

NONE

Documents

This scope was carved out of 28321326R00000022.

The full solicitation package (10 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

IT Support Services Contract (ITSSC) Recompete

AI Contract Breakdown

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No contract breakdown available.

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Timeline

PostedSep 8

subcontract

Response DeadlineSep 28

Submission deadline

Response Deadline

09/28/2026, 02:00:00 PM UTCin 19 days

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Organization & Contact Information

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AgencySocial Security Administration → Office of Acquisition and Grants

ContactsNo contacts available

OfficeN/A

Organization / Agency

Social Security Administration → Office of Acquisition and Grants

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs end-user technical support and desktop maintenance for prime contractors on Social Security Administration (SSA) projects. Provides Tier 1 and Tier 2 technical support, manages desktop hardware/software issues, and ensures end-user connectivity using SSA-issued hardware and enterprise ticketing systems. Requires PIV credentials, e-QIP suitability determination, and FISMA/Privacy Awareness training. Delivers resolved technical tickets and maintained workstations.

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