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Help Desk and End-User IT Support

Active

Federal

Response Deadline06/30/2026, 04:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract involves providing Tier 1 and Tier 2 help desk support services for the National Institutes of Health (NIH) staff. Responsibilities include troubleshooting technical issues, provisioning devices, and conducting user training to ensure effective use of IT resources. This subcontract is part of the Department of Health and Human Services and focuses on supporting end-user IT needs at the NIH location in Rockville, ZIP code 20852. The contract falls under the NAICS code 561421, which covers various office support services. The solicitation was posted on May 29, 2026, with a response deadline set for June 30, 2026. While some organizational and contact details are unspecified, the work primarily targets enhancing IT support and service delivery for NIH employees through efficient help desk operations.

General Info

Provide Tier 1 and Tier 2 help desk support, device provisioning, and user training for NIH.

Agency

Department Of Health And Human Services → National Institutes Of Health Olao

NAICS

561421 - Telephone Answering Services View NAICS

Place of Performance

Rockville, MD, 20852, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

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Timeline

PostedMay 29

subcontract

Response DeadlineJun 30

Submission deadline

Response Deadline

06/30/2026, 04:00:00 AM UTCin 13 days

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → National Institutes Of Health Olao

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Health And Human Services → National Institutes Of Health Olao

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide Tier 1–2 help desk support for NIH staff, including troubleshooting, device provisioning, and user training.

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