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This Government Contract opportunity from Department Of Health And Human Services was posted on June 8, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Help Desk and Remote Technical Support Services

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519
New
Federal
Joint Region Marianas Audio Visual (AV) Refresh
Solicitation # N6264926QH044
Solicitation N6264926QH044 is a total small business set-aside for an audio visual refresh of the Building 200 Flag Conference Room at Joint Region Marianas in Piti, Guam. The objective is to upgrade primary display and audio capabilities while ensuring dependable presentation connectivity for NIPRNet and SIPRNet government computers. The project requires the integration of new components with existing government-furnished equipment, including the secure video teleconference codec, cameras, and control panels. The period of performance is scheduled from September 28, 2026, to December 31, 2026. The contract is a firm-fixed-price award based on a best value trade-off process. Evaluation is divided into three factors, with technical capability and past performance combined being more important than price. Technical proposals must include a high-level strategy, system architecture diagrams, an execution plan with a disruption mitigation strategy, and integration details. Past performance is evaluated based on relevance to military or secure federal facilities within the last five years. The scope of work is divided into five CLINs covering project coordination, equipment installation, programming, system validation, and the removal of old property. Submission requires two separate volumes via email: a technical and past performance volume limited to 23 pages, and a pricing volume. All invoicing must be processed through the Wide Area WorkFlow system. The procurement includes specific requirements for U.S. citizenship and security clearances for personnel accessing the site, and adheres to the Service Contract Labor Standards for Guam. Amendment 0001 updated the performance work statement regarding equipment reuse and incorporated the conference room floor layout.
Navsup Flt Logistics Ctr Yokosuka

POSTED

about 16 hours ago

DEADLINE

in 5 days

AI Contract Overview

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This contract involves providing remote help desk and technical support services specifically for users of the M-System. The support scope includes login troubleshooting, password resets, reporting technical issues, and assistance with system navigation, aimed at ensuring smooth user experience. The work is performed as a subcontract under the NAICS code 541519, which covers other computer-related services, and is managed by the Program Support Center Acquisition Management Services within the Department of Health and Human Services. The contract posting date is June 8, 2026, with a response deadline set for June 11, 2026, at 4 PM. The place of performance is identified as Zuni, with the ZIP code 87327. While specific organizational types and set-aside details are not provided, the contract is designed to support critical IT help desk functions remotely, facilitating timely resolution of user issues related to the M-System. The information was made publicly accessible through the federal contracting platform SAM.gov.

General Info

Remote help desk support for M-System users, including troubleshooting and password resets, subcontracted under NAICS 541519.

Agency

Department Of Health And Human Services → Program Support Center Acq Management SvcView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Zuni, NM, 87327, USA

Set-Aside

NONE

Documents

This scope was carved out of 7571TE26Q00033.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Special Notice/Notice of Intent to Sole Source for Morris Inventory System

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → Program Support Center Acq Management Svc
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Health And Human Services → Program Support Center Acq Management Svc
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Remote help desk support for M-System users, including login troubleshooting, password resets, reporting issues, and system navigation assistance.

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NAICS: 541611
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Federal
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