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Help Desk and Technical Support for NG-911 Operations

Active

Federal

Response Deadline07/08/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This contract entails providing continuous, 24/7 help desk support specifically tailored for Public Safety Answering Point (PSAP) operators. The scope includes troubleshooting technical issues, certifying call flow processes, and offering user training to ensure effective use of NG-911 systems. The contract is a subcontract opportunity focused on supporting Next Generation 911 operations, with the primary place of performance located at Aberdeen Proving Ground. Issued under the Department of Defense, this contract references the NAICS code 541519, which relates to other computer related services. The solicitation was posted on June 15, 2026, with a response deadline set for July 8, 2026. This support contract aims to enhance the reliability and functionality of emergency communication systems critical to public safety operations.

General Info

Provide 24/7 help desk support, troubleshooting, training for NG-911 PSAP at Aberdeen Proving Ground.

Agency

Department Of Defense → W6QK Acc-Apg

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Aberdeen Proving Ground, MD, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedJun 15

subcontract

Response DeadlineJul 8

Submission deadline

Response Deadline

07/08/2026, 08:00:00 PM UTCin 22 days

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Organization & Contact Information

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AgencyDepartment Of Defense → W6QK Acc-Apg

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → W6QK Acc-Apg

Office AddressN/A

ContactsNo contact information available

Full Description

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24/7 help desk support for PSAP operators, including troubleshooting, call flow certification, and user training.

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