This Government Contract opportunity from Department Of Defense was posted on June 15, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Help Desk and Technical Support for NG-911 Operations

Closed

Federal

Submission Closed07/08/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

This contract entails providing continuous, 24/7 help desk support specifically tailored for Public Safety Answering Point (PSAP) operators. The scope includes troubleshooting technical issues, certifying call flow processes, and offering user training to ensure effective use of NG-911 systems. The contract is a subcontract opportunity focused on supporting Next Generation 911 operations, with the primary place of performance located at Aberdeen Proving Ground. Issued under the Department of Defense, this contract references the NAICS code 541519, which relates to other computer related services. The solicitation was posted on June 15, 2026, with a response deadline set for July 8, 2026. This support contract aims to enhance the reliability and functionality of emergency communication systems critical to public safety operations.