This Government Contract opportunity from Department Of The Treasury was posted on April 26, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Help Desk and Technical Support Services

Closed

Federal

Submission Closed05/15/2026, 04:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract seeks comprehensive help desk and technical support services for software users during the critical tax season, requiring responsive assistance via phone, email, and web-based channels. Support must be available not only during standard business hours but also extended into after-hours periods to accommodate the heightened demand and varied user schedules that accompany tax filing deadlines. The services are intended to ensure seamless operation and user satisfaction for IRS systems and applications critical to taxpayer services. This subcontract opportunity, issued under the NAICS code 541519 for other computer-related services, is posted by the Internal Revenue Service within the Department of the Treasury. Interested parties must submit proposals by the deadline of May 15, 2026, at 4:00 PM to be considered. While specific locations for performance are not detailed, the work is directly tied to supporting federal tax operations, and successful bidders will be expected to deliver reliable, scalable, and responsive technical support aligned with the IRS’s operational needs during peak processing times.

General Info

Provide after-hours help desk and technical support for IRS tax season software users.

Agency

Department Of The Treasury → Internal Revenue ServiceView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Not specified

Set-Aside

NONE

Documents

This scope was carved out of 2043FY-26-R-00007.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

DRAFT SF1449 Electronic Tax Preparation Software

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed

PostedApr 26

subcontract

Response DeadlineMay 15

Deadline has passed

Submission Closed

05/15/2026, 04:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of The Treasury → Internal Revenue Service

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of The Treasury → Internal Revenue Service

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provide comprehensive help desk support for software users, including phone, email, and web-based assistance during tax season, with after-hours availability.