This Government Contract opportunity from Department Of Defense was posted on April 28, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Help Desk and User Support for MFD Operations

Closed

Federal

Submission Closed04/29/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract is for Tier 1 and Tier 2 help desk support services focused on resolving end-user issues related to printing, scanning, and copying functions on multifunction devices. Support includes remote diagnostics to identify and resolve technical problems, as well as user training to improve proficiency and reduce recurring issues. The work is intended to ensure seamless operation of MFDs across the designated location with a zip code of 44903, and the services are provided under a subcontract arrangement. The opportunity was posted on April 28, 2026, with a hard deadline for responses at 5:00 PM on April 29, 2026. The North American Industry Classification System code is 541519, indicating it falls under Other Computer Related Services. The contracting activity is under the Department of Defense, specifically identified as W7NU Uspfo Activity Ohang 179, though no point of contact or detailed address information is provided.