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Help Desk & User Training Services

Active

Federal

Response Deadline11/13/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Department Of Homeland Security → Sci Technology Acq Division

NAICS

611430 - Professional and Management Development Training

Place of Performance

DC, USA

Set-Aside

8A

Documents

This scope was carved out of 70RSAT27RFI000003.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Request for Information: Outreach and Industry Partnerships (OIP) Portal

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedOct 23

subcontract

Response DeadlineNov 13

Submission deadline

Response Deadline

11/13/2026, 06:00:00 PM UTCin 21 days

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Organization & Contact Information

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AgencyDepartment Of Homeland Security → Sci Technology Acq Division

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Homeland Security → Sci Technology Acq Division

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides end-user support and training for prime contractors on DHS OIP Web Portal projects. Delivers Tier 1 and Tier 2 Help Desk support and develops computer-based training (CBT) modules using CBT authoring tools and ticketing systems. Delivers resolved support tickets and completed training materials.

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