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Software Training and Technical Support Services

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Documents

This scope was carved out of 2027-06.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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Project Management Software

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Organization & Contact Information

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AgencyTexas → City of Bedford
ContactsNo contacts available
OfficeN/A
Organization / AgencyTexas → City of Bedford
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides user training and technical support for prime contractors on City of Bedford Engineering Department projects. Develops and delivers training programs for staff, provides ongoing maintenance updates, and manages a service level agreement (SLA) for system uptime and response. Utilizes support ticketing systems and training materials. Delivers trained staff and a maintained software environment.

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