IFB 30-26072DSOHF - Grease Trap Pumping Services - Eastern Region

The North Carolina Department of Health and Human Services, Division of State Operated Healthcare Facilities, is soliciting bids for grease trap pumping, cleaning, and disposal services across three facilities in the eastern region: Caswell Developmental Center, O'Berry Neuro-Medical Treatment Center, and Walter B. Jones Alcohol and Drug Abuse Treatment Center. The contract features an initial three-year term with specific performance windows starting in 2026 and 2027. The scope of work requires monthly or quarterly pumping and cleaning of grease traps, ensuring all compartments are completely emptied, baffles are unobstructed, and walls are scraped clean. Vendors must hold a valid NC Septage Management Firm Permit and provide signed disposal manifests within one week of service. Award decisions will be based on a Lowest Price Technically Acceptable approach, though the State reserves the right to use a best-value trade-off process. Evaluation factors include total cost, quality of service, performance capability, and the vendor's ability to understand the State's operational culture. Bids must be submitted via the Ariba Sourcing Tool and include several mandatory attachments, such as pricing forms, customer references, and state certifications. Performance is accepted on-site upon verification by the State's Contract Manager, and vendors are held to strict personnel standards, including mandatory uniforms, background checks, and adherence to facility security protocols.