Installation, Training, and Technical Support Services
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The contract is for on-site installation, configuration, user training, and ongoing technical support services related to check processing hardware and software, with maintenance and SLA-backed troubleshooting included to ensure continuous operational reliability. The services are required to be performed directly at the client’s location and encompass all necessary activities to deploy, optimize, and sustain the check processing system, including comprehensive training for end users to ensure proficient usage. This subcontract falls under NAICS code 541512 for computer systems design services and is issued by the Health and Human Services Commission in Texas. The solicitation was posted on July 16, 2026, with responses due by July 30, 2026. While specific performance locations and point of contact details are not provided, the work is expected to occur wherever the check processing systems are in use across Texas. The contract emphasizes service quality and responsiveness through predefined service level agreements, ensuring timely resolution of technical issues and minimal system downtime.
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TX, USSet-Aside
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