Interface Engine (V6.2026)

The County of San Mateo Health Administration is seeking a cloud-based Software as a Service (SaaS) solution to replace its current Integration Engine, NextGen Connect, through solicitation number 2026-RFP-00555. The new system must provide a web-based interface that enables end users across all eleven divisions—including Behavioral Health, Public Health, Emergency Medical Services, and San Mateo Medical Center—to access and manage integrated health data channels. The contractor is required to migrate existing integration workflows to the new platform and ensure full operational continuity post-deployment. Performance is expected within California, specifically at the County’s office in Redwood City, and must comply with all applicable federal, state, and local regulations, including HIPAA Privacy and Security Rules, Section 504 of the Rehabilitation Act, the Americans with Disabilities Act, and San Mateo County Ordinance Chapter 4.107 regarding food service ware. The contractor must function as a Business Associate under HIPAA, implementing robust administrative, physical, and technical safeguards for Protected Health Information, reporting breaches promptly, ensuring subcontractor compliance, and returning or destroying all PHI upon contract termination. The contract requires the contractor to submit full compliance documentation through attached exhibits, including HIPAA Business Associate Requirements, Section 504 Certification, and Intellectual Property terms, all of which are integral to award consideration. The contractor must certify it employs 15 or more individuals and cannot have had a discrimination finding within the prior 365 days without submitting a written explanation; ongoing reporting of discrimination complaints is mandatory. Insurance certificates, workers’ compensation coverage, and adherence to local living wage and jury service ordinances are also required. No contract value, payment terms, or performance period is specified in the solicitation, and no evaluation factors, source selection criteria, or detailed invoicing procedures are provided. The proposal must be organized into defined exhibits and submitted via email, fax, or mail using contact information for Thomas Collins and Natalie Del Sarto, though all contractual dates, payment amounts, and specific deliverables remain as placeholders to be finalized post-award. The agreement is governed by California law, with no designated venue or dispute resolution process outlined, and no federal contracting identifiers such as UEI, CAGE, or SAM.gov registration are required.