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Telehealth Platform and Technical Support Services

Active

State & Local

Response Deadline08/14/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The City of Spokane seeks a subcontractor to provide a secure, HIPAA-compliant telehealth software platform and associated technical support services tailored for remote mental health consultations with shift-based and remote police officers. The solution must ensure confidentiality and integrity of sensitive health information while enabling seamless, real-time access to behavioral health professionals regardless of the officer’s location or work schedule. The platform should be reliable, scalable, and designed to accommodate the unique operational constraints of law enforcement personnel, including irregular hours and high-stress environments. Technical support must be available around the clock to maintain system uptime, address user issues promptly, and provide training for officers and agency staff. The contract targets vendors with demonstrated experience in healthcare technology, particularly within behavioral health and law enforcement contexts, and requires full compliance with federal privacy standards. Bids are due by August 14, 2026, and proposals should align with NAICS code 518210 for data processing, hosting, and related services. The solution will be deployed and supported primarily within Washington State, though specific service locations are not defined in the solicitation.

General Info

Spokane seeks HIPAA-compliant telehealth platform for police mental health support with 24/7 technical support by August 14, 2026.

Agency

Washington → City of SpokaneView Agency

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesView NAICS

Place of Performance

WA, US

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedJul 14

subcontract

Response DeadlineAug 14

Submission deadline

Response Deadline

08/14/2026, 05:00:00 PM UTCin about 1 month

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Organization & Contact Information

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AgencyWashington → City of Spokane

ContactsNo contacts available

OfficeN/A

Organization / Agency

Washington → City of Spokane

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provision of secure, HIPAA-compliant telehealth software and technical support for remote mental health consultations for shift-based or remote police officers.

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