Intrusion Alarm System Installation, Monitoring and Maintenance Services for Library Square (LISQ) & EXPO Offices in Vancouver, BC

The Canada Border Services Agency (CBSA) Pacific Region is seeking a contractor to supply, install, configure, monitor, and maintain a comprehensive intrusion alarm system across two designated locations in Vancouver, British Columbia: Library Square (300 West Georgia Street) and the EXPO Building (877 Expo Blvd). The scope includes the complete removal and disposal of existing systems, installation of a new intrusion alarm system compliant with CBSA’s Security Design Standards for Intrusion Detection, and ongoing 24/7 alarm monitoring with immediate notification to on-site CBSA personnel upon activation. The system must be fully operational within eight weeks of contract award, with installation at each location completed within three days of initiation. Key technical requirements include a main control panel located in the CCTV Main Equipment Room, Relay Room, or IT room; an emergency battery backup capable of powering the system for eight hours during outages; compatibility with existing CBSA access control and CCTV infrastructure; and delivery of comprehensive documentation—including system schematics, wiring specs, and software configurations—on a BitLocker-encrypted USB drive within 15 business days of installation. Annual scheduled maintenance, as-needed repairs, and emergency technical support are required throughout the contract period, with expenditures for materials and non-scheduled technician services capped at $40,000 each for the combined sites. All offers must be submitted to Bid_Receiving_Unit-Unite_de_Reception_des_Soumissions@cbsa-asfc.gc.ca by the deadline of June 5, 2026 at 3:00 p.m. ET, with all other communications directed exclusively to Catrina Santiago at catrina.santiago@cbsa-asfc.gc.ca. Attendance at a mandatory site visit on May 13, 2026, is required, and failure to attend results in automatic non-compliance. Offers must include signed declarations confirming compliance with mandatory technical criteria related to system functionality and contract close-out procedures. The contractor must hold valid security clearances, comply with the Contract Security Program, and adhere to strict federal security protocols, including prohibition on handling PROTECTED information without prior approval and escort. All personnel, including subcontractors, require at least a Reliability Status clearance. The contract has a fixed term of four years following award, and the award will be made to the lowest compliant offer based on aggregate pricing. Invoices must specify complete financial details in approved electronic formats and cannot be submitted until work is completed. Payment is due within 30 days of receiving a conforming invoice, with