This Subcontract opportunity from Massachusetts was posted on November 6, 2023. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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IT Infrastructure and Telephony Systems Support

Closed

State & Local

Submission Closed02/28/2024, 07:00:00 PM EST

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210

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Survey Implementation and Data Collection ProviderThe Budget and Strategic Planning agency in Virginia is seeking a subcontract provider for survey implementation and data collection. The selected provider will be responsible for executing a confidential employee survey targeting prime contractors working on City of Norfolk projects. This involves managing the entire data collection period and utilizing specialized platforms to maintain respondent anonymity while gathering information from the employee population. The final deliverable for this engagement is a raw dataset containing all employee responses. Interested parties should note that the solicitation was posted on November 6, 2026, with a response deadline of November 25, 2026. The project falls under NAICS code 518210.

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POSTED

about 16 hours ago

DEADLINE

in 19 days

AI Contract Overview

The Massachusetts Department of Public Health is seeking a subcontractor for IT Infrastructure and Telephony Systems Support under NAICS code 518210. The primary objective of this contract is the provision and maintenance of secure and reliable telephony systems, specifically focusing on VoIP, ACD, and IVR capabilities. Key technical requirements include the integration of these systems with CRM software, the implementation of efficient call routing, and the application of data encryption to ensure full compliance with privacy standards. The solicitation was posted on November 6, 2023, with a response deadline of February 29, 2024.

General Info

Agency

Massachusetts Department of Public Health

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

MA, USA

Set-Aside

NONE

Documents

This scope was carved out of BD-24-1031-BCHAP-BCH01-94998.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

246533 Suicide Prevention Crisis Centers

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Timeline

PhaseClosed

PostedNov 6

subcontract

Response DeadlineFeb 28

Deadline has passed

Submission Closed

02/28/2024, 07:00:00 PM EST

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Organization & Contact Information

AgencyMassachusetts Department of Public Health

ContactsNo contacts available

OfficeN/A

Organization / AgencyMassachusetts Department of Public Health

Office AddressN/A

ContactsNo contact information available

Full Description

Provide and maintain secure, reliable telephony systems (VoIP, ACD, IVR), CRM integration, call routing, and data encryption for compliance with privacy standards.