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IT MANAGED SERVICE PROVIDER

Active
95476726R0071Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The United States Holocaust Memorial Museum is seeking a qualified IT managed service provider to deliver comprehensive technical support services that align with their mission. The provider is expected to offer high-quality, customer-focused IT support to all personnel, which includes employees, volunteers, and contractors. The services must be grounded in an IT Service Management (ITSM) framework or an equivalent approach, ensuring standardized and efficient support delivery. The solicitation was issued on May 19, 2026, with a proposal submission deadline of June 18, 2026. Potential offerors can submit questions until May 29, 2026. Virtual interviews with selected candidates are anticipated to occur between June 24 and June 30, 2026, with the estimated contract award date set for July 6, 2026. The contract pertains to NAICS code 541513 and is managed through the Ushmm Procurement Division in Washington, DC. Contact for this solicitation is Mary Green, reachable at magreen@ushmm.gov or by phone at 202-488-0400.

General Info

US Holocaust Museum seeks IT service provider for comprehensive ITSM-based support, proposals due June 18.

Agency

United States Holocaust Memorial Museum → Ushmm Procurement Division

NAICS

541513 - Computer Facilities Management Services View NAICS

Place of Performance

Washington, DC, 20024, USA

Set-Aside

NONE

Documents

(3)

USHMM RFP 95476726R0071 IT Managed Services Performance Work Statement

PDF•sow

USHMM RFP 95476726R0071 IT Managed Services Provider

PDF•rfp

Exhibit II Quality Assurance Surveillance Plan Matrix

XLSX•sow

AI Contract Breakdown

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Timeline

PhaseSolicitation
Posted

Solicitation

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyUnited States Holocaust Memorial Museum → Ushmm Procurement Division
Contacts1 person available
OfficeWashington, DC, 20024, USA
Organization / Agency
United States Holocaust Memorial Museum → Ushmm Procurement Division
Office AddressWashington, DC, 20024, USA
Contacts
Mary Green
contact@example.gov
+1 (555) 000-0000

Full Description

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The United States Holocaust Memorial Museum (USHMM or the Museum) requires IT managed services from an innovative managed service provider (MSP) to support its mission. The Museum expects high-quality, customer-oriented technical support that encompasses all personnel, including employees, volunteers, and contracting staff. Services must utilize an ITSM framework or equivalent.


Issuance Date:


5/19/2026


Deadline for Questions:


5/29/2026


Deadline for Submission of Proposal:


6/18/2026


Est.Virtual Interviews with Offerors


6/24/2026 - 6/30/2026


Est. Award Date


7/6/2026

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