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IT Managed Services (Ongoing Operations)

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International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Township of Wellington North is seeking a subcontractor for IT Managed Services to provide ongoing operating maintenance for the ERP environment used by prime contractors on municipal projects. The scope of work includes system administration, software updates, technical support, and hosting management utilizing cloud infrastructure and help desk ticketing systems. The selected provider must adhere to ITIL or similar service management standards to ensure SLA-based system availability and support. This subcontract opportunity is categorized under NAICS code 541513, with a response deadline of November 13, 2026.

General Info

Wellington North seeks an IT Managed Services subcontractor for ERP maintenance by November 13, 2026.

Agency

Township of Wellington NorthView Agency

NAICS

541513 - Computer Facilities Management ServicesView NAICS

Place of Performance

CAN

Set-Aside

NONE

Documents

This scope was carved out of 2026-017.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

ENTERPRISE RESOURCE PLANNING SOFTWARE SOLUTIONS

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Organization & Contact Information

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AgencyTownship of Wellington North
ContactsNo contacts available
OfficeN/A
Organization / Agency
Township of Wellington North
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Office AddressN/A
ContactsNo contact information available

Full Description

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Performs ongoing operating maintenance for the ERP environment for prime contractors on Township of Wellington North municipal projects. Provides system administration, software updates, technical support, and hosting management using cloud hosting and help desk ticketing systems. Requires ITIL or similar service management standards. Delivers SLA-based system availability and support.

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NAICS: 541512
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International
ENTERPRISE RESOURCE PLANNING SOFTWARE SOLUTIONS
Solicitation # 2026-017
The Township of Wellington North issued Request for Information 2026-017 on September 18, 2026, to identify potential Enterprise Resource Planning software solutions. The primary objective is to transition from decentralized, non-integrated systems to a centralized model that streamlines financial, payroll, and asset management processes. This initiative aims to reduce manual data entry and eliminate redundant processes by integrating core functions such as property taxation, utility billing, treasury, and accounting projects. The Township is also seeking information on work order and fleet management systems, as well as recommendations on whether to migrate, replace, or integrate existing systems like Kronos, City Wide, Perfect Mind, and Cloud Permit. This RFI is a market research effort intended to inform a future Request for Proposal and does not constitute a formal procurement process or a legal obligation to purchase services. Interested suppliers must submit their expressions of interest and system overviews electronically by November 13, 2026. Requested responses include high-level budgetary estimates for design and implementation, as well as insights into the optimal future-state system architecture. All submissions are subject to Ontario's Municipal Freedom of Information and Protecting of Privacy Act, and the primary point of contact for this inquiry is Jerry Idialu, Director of Finance/Treasurer.
Computer Systems Design Services

POSTED

about 21 hours ago

DEADLINE

in about 2 months
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