This Government Contract opportunity from Virginia was posted on September 3, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
IT Service Management (ITSM) Process Support
Contract Overview
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AI Contract Overview
The City of Virginia Beach is seeking a subcontractor for IT Service Management Process Support under NAICS code 541511. This engagement focuses on enhancing service desk operations through the implementation and maintenance of SLA tracking, incident and problem management, the development of a comprehensive knowledge base, and regular reporting. The solicitation was posted on September 3, 2024, with a response deadline set for October 3, 2024. Interested parties can find further details and submission guidelines through the official vendor portal.
General Info
Agency
Place of Performance
VA, USASet-Aside
Documents
This scope was carved out of COVB-24-101428.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
Technical Staff Augmentation Services
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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