This Solicitation opportunity from North Carolina was posted on January 27, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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IT Service Management System

Closed

251-26-246State & Local

Submission Closed02/12/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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Phase II of the Website Project

Solicitation # 2026_015

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Solicitation # 340-27-YE

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about 19 hours ago

DEADLINE

in about 1 month

AI Contract Overview

The Wake County Public School System (WCPSS) is soliciting proposals from qualified vendors to provide an integrated and automated IT Service Management (ITSM) solution. The goal is to implement an enterprise-wide ITSM platform that will serve as the primary technology service management tool across all Pre-K-12 schools and district-level departments within WCPSS. Vendors must demonstrate prior success in deploying similar ITSM systems, ensuring the solution is robust and capable of supporting a large, diverse educational environment. This solicitation, identified by number 251-26-246, was posted on January 27, 2026, with a response deadline of February 12, 2026. The contract is issued by the Wake County Board of Education, located in North Carolina, and the primary point of contact for the solicitation is Marcella Calvert. The opportunity aims to enhance the district’s technology service operations through a proven, scalable ITSM platform tailored for educational institutions, supporting efficient service management across the entire school system. Further details and submission information are available via the North Carolina electronic procurement portal.

General Info

WCPSS seeks vendors for enterprise-wide ITSM solution, proposal deadline February 12, 2026.

Agency

North Carolina → Wake County Board of Education

NAICS

541512 - Computer Systems Design Services

Place of Performance

NC, USA

Set-Aside

NONE

Documents

RFP #251-26-246 IT Service Management System Wake County Public School System

rfp

High

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedJan 27

Solicitation

Response DeadlineFeb 12

Deadline has passed

Submission Closed

02/12/2026, 07:00:00 PM UTC

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Organization & Contact Information

AgencyNorth Carolina → Wake County Board of Education

Contacts1 person available

OfficeNC, USA

Organization / AgencyNorth Carolina → Wake County Board of Education

Office AddressNC, USA

Contacts

Marcella Calvert

Full Description

The Wake County Public School System WCPSS) is seeking proposals from qualified and experienced vendors that have demonstrated success in the implementation of integrated, automated IT Service Management (ITSM) solutions. WCPSS desires a proven solution that can provide an enterprise-wide ITSM platform to serve as the primary technology service management for all Pre-K-12 schools and district level departments within WCPSS.