Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, August 5 at 2:00 PM EDT

Register Free →

Get CLEATUSFree Trial

Get CLEATUSFree Trial

Search

Top

Back to Contracts

IT Support & Help Desk Services for CMS Users

Active

State & Local

Response Deadline08/24/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

York Technical College is seeking a subcontractor to deliver Tier 1–2 technical support services for its content management system users, including staff and faculty. The scope of work involves troubleshooting system issues, providing user training, and managing user accounts to ensure smooth operation and adoption of the CMS. Support must be responsive and tailored to the needs of non-technical end users, with an emphasis on clear communication and effective resolution of day-to-day technical challenges. The contract is categorized under NAICS code 541519 for other computer-related services and is posted as a subcontract opportunity with a response deadline of August 24, 2026. The solicitation is open to qualified vendors through the South Carolina procurement portal, though no specific set-aside provisions or point of contact details are provided. Performance is expected to serve the institution’s internal user base without defined geographic restrictions beyond the scope of CMS usage at York Technical College.

General Info

Subcontractor needed for Tier 1–2 CMS support, training, and account management at York Technical College through August 24, 2026.

Agency

South Carolina → York Technical CollegeView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

SC, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedJul 22

subcontract

Response DeadlineAug 24

Submission deadline

Response Deadline

08/24/2026, 06:00:00 PM UTCin about 1 month

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencySouth Carolina → York Technical College

ContactsNo contacts available

OfficeN/A

Organization / Agency

South Carolina → York Technical College

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Provide Tier 1–2 technical support to YTC staff and faculty using the CMS, including troubleshooting, training, and user management.

Similar Contracts

Same NAICS industry code

iManage License SupportThe Contract Appeals Board (CAB) of the District of Columbia has forecasted a requirement for support hours related to the proprietary iManage Case Management System, indicating an upcoming need for technical assistance and maintenance services. This action is part of the agency’s planning to ensure continued operational functionality of its case management platform, which is critical to managing legal and administrative proceedings. The forecast does not specify a solicitation number, nor does it outline budgetary details, contract duration, or vendor qualifications, but it signals intent to procure ongoing support services likely including troubleshooting, system updates, user training, and data integrity maintenance. The procurement is classified as a forecast entry, meaning the exact timing and scope of the award have not yet been finalized. The place of performance and point of contact information are not provided, suggesting that details will be released in a future solicitation. The agency’s location in the District of Columbia implies that services may need to be delivered remotely or on-site within the jurisdiction, with potential preferences for local vendors or those familiar with government case management systems. Contractors should monitor future postings for a formal request for proposals or other procurement instruments that will detail response deadlines, technical requirements, and evaluation criteria.

Contract Appeals Board (CAB)

POSTED

about 14 hours ago

DEADLINE

FY26-DOEE-BPD-IT Software MaintenanceThe contract titled FY26-DOEE-BPD-IT Software Maintenance is a forecasted solicitation issued by the District of Columbia’s Energy and Environment (DOEE) for software maintenance services to be performed in fiscal year 2026. It is intended to support the ongoing operation, updates, and technical support of critical information technology systems utilized by the agency’s Bureau of Planning and Sustainability. Although specific details such as NAICS code, set-aside status, and point of contact are not provided, the posting date indicates this is a planning notice meant to inform vendors ahead of formal bidding. The place of performance is not specified, but work is expected to be conducted in support of District of Columbia government operations. This forecast does not constitute a binding obligation but signals intent to procure maintenance services to ensure system reliability, security, and compliance with evolving technological standards.

Energy and Environment (DOEE)

POSTED

about 14 hours ago

DEADLINE

Microsoft Extended Security Update License Renewal (CDW-G) Microsoft Extended Security Updates Renewal (Year 3)(BizTalk)The contract pertains to the third-year renewal of Microsoft Extended Security Updates for BizTalk Server, secured through CDW-G, a government contracting vehicle. This renewal ensures continued security support for BizTalk systems beyond their standard support lifecycle, safeguarding critical infrastructure against emerging threats. The licensing arrangement is intended to maintain compliance and operational integrity for systems still in use within the District of Columbia’s Criminal Justice Coordinating Council. Although the specific technical scope or volume of licenses is not detailed, the renewal reflects an ongoing commitment to cybersecurity resilience for legacy enterprise applications. The forecast was posted on July 23, 2026, under the agency name Criminal Justice Coordinating Council, with no set-aside classification or NAICS code assigned, suggesting it is a non-competitive or internally managed procurement through an existing government contract vehicle. No place of performance or point of contact information is provided in the public record.

Criminal Justice Coordinating Council (CJCC)

POSTED

about 14 hours ago

DEADLINE

IT SupportThe District of Columbia Department of Corrections is forecasting a future solicitation for IT Network Support services under a Memorandum of Understanding, with the posting date listed as July 23, 2026. This forecast indicates intent to procure technical assistance to maintain and support network infrastructure, though specific details such as scope, duration, staffing requirements, or performance metrics have not yet been defined. The procurement is not currently open for bids and remains in the planning phase with no solicitation number assigned. The place of performance and agency office address fields are unspecified, suggesting the work will likely occur at facilities managed by the District of Columbia Corrections system, but exact locations have not been determined. No set-aside provisions, NAICS code, or organization type have been identified, which implies the opportunity may be open to all eligible contractors without restrictions based on size, ownership, or certification. There is no listed point of contact for inquiries, and the official forecast page can be accessed through the District of Columbia’s contracts portal. Interested parties should monitor the provided UI link for future updates, including the release of a formal solicitation with detailed requirements, evaluation criteria, and submission deadlines.

Corrections (DC)

POSTED

about 14 hours ago

DEADLINE

IT SoftwareThe contract pertains to IT software maintenance and repair services under the jurisdiction of the Chief Medical Examiner’s Office in the District of Columbia. It is positioned as a forecasted opportunity with no solicitation number assigned yet, indicating it is in the preliminary planning phase and not yet open for bids. The target agency, OCME, requires technical support to ensure the reliability and functionality of its software systems, likely used for managing forensic, medical, or case-related data critical to its operations. The place of performance and organizational details are not specified, suggesting the work may be performed remotely or at unspecified municipal locations. No set-aside provisions, NAICS codes, or point of contact information are currently available, which implies further details will be released in a subsequent solicitation. Interested vendors should monitor the provided UI link for updates as the procurement progresses toward formal issuance.

Chief Medical Examiner (OCME)

POSTED

about 14 hours ago

DEADLINE

Technical Support and Help Desk ServicesThe contract entails ongoing technical support and help desk services for WorkStudy+ users, covering troubleshooting, issue resolution, and assistance for both mobile and desktop components. The scope is focused on ensuring seamless functionality and user satisfaction across all platform interfaces, with support expected to be responsive, consistent, and tailored to the needs of end users interacting with the system. This is a subcontract under the Department of Family and Protective Services in Texas, classified under NAICS code 541519 for other computer-related services. The solicitation was posted on July 22, 2026, with a deadline for responses set for August 5, 2026, at 4:30 PM. While no specific set-aside designation or point of contact is listed, interested parties must submit proposals through the Texas SmartBuy portal at the provided URL to be considered for award.

Department of Family and Protective Services

POSTED

DEADLINE

Software Upgrade and Patch ManagementThe contract outlines the implementation of all software updates, patches, and version upgrades for the WorkStudy+ system during its term, ensuring system stability and security through rigorous testing protocols and established rollback procedures to mitigate risks during deployment. All activities must be performed in alignment with industry best practices to maintain system integrity and service continuity without disruption to end users or operational workflows. This subcontract is issued by the Texas Department of Family and Protective Services under NAICS code 541519, targeting software development and related services. The solicitation was posted on July 22, 2026, with responses due by August 5, 2026, and the place of performance is unspecified, indicating flexibility in execution location. The contract is accessible via the Texas SmartBuy portal, and while no set-aside classification or point of contact is provided, the requirement is clearly scoped around maintaining and enhancing the WorkStudy+ system through proactive and reliable software lifecycle management.

Department of Family and Protective Services

POSTED

DEADLINE

Platinum-Level Technical Support ServicesThe contract entails 24/7 Platinum-Level Technical Support Services for Keeper PAM systems, delivering comprehensive incident response, continuous breach monitoring, and structured escalation management to ensure uninterrupted security operations. Support is provided under the KS-GOV-Platinum-Support plan, guaranteeing rapid resolution of critical issues and proactive threat detection throughout the lifecycle of the system. This subcontract is issued by the Office of Technology and Solutions I in California, with a posted date of July 22, 2026, and a response deadline of July 29, 2026, at 1:00 AMUTC. The North American Industry Classification System code 541519 categorizes the service under Other Computer Related Services, indicating a focus on specialized IT support rather than general procurement. The place of performance and point of contact details are unspecified, and no set-aside type is designated, making the opportunity open to eligible subcontractors without geographic or demographic restrictions.

Ofc Technology and Solutions I

POSTED

DEADLINE

Post-Implementation Support and MaintenanceThe contract titled Post-Implementation Support and Maintenance requires the provision of continuous technical support, system monitoring, patching, and routine maintenance for a hyperconverged infrastructure and data protection environment, all delivered under a strictly defined service level agreement. The scope of work demands proactive and reactive servicing to ensure system uptime, data integrity, and operational resilience, with performance benchmarks and response timelines governed by SLA terms. This subcontract is issued by the Government of Jamaica through Court Management Services and is open for bids with a submission deadline of August 13, 2026. The North American Industry Classification System code 541519 confirms the nature of the services as other computer-related services, and the place of performance is tied to Jamaica’s government operations without specific location details provided. Potential contractors must be prepared to deliver high-availability support in alignment with public sector expectations for reliability and security.

Court Management Services

POSTED

DEADLINE

MEMORY UNIT, DATA STThis contract pertains to the procurement of a MEMORY UNIT, DATA ST under solicitation SPE8EN-26-T-2650, with a total quantity of two units to be delivered FOB origin within 167 days, with a required ship date of January 18, 2027, and an original delivery deadline of December 3, 2026. The item is identified by NSN 7025-01-623-7946 and part number RRTP-FA00G-CF-RNR from RED ROCK TECHNOLOGIES INC. Packaging must comply with MIL-STD-2073-1E, including specific preservation methods, container types, and marking in accordance with MIL-STD-129, with no special marking required. The delivery destination is the DLA Distribution DDSP New Cumberland Facility in New Cumberland, Pennsylvania. No quantity variance is permitted—exactly two units must be delivered. The contract incorporates DLA’s Master List of Technical and Quality Requirements, which includes restrictions on mercury and mercury-containing compounds unless exempted for specific functional applications such as batteries, fluorescent lights, or weapon systems, with additional containment requirements for portable devices as per NAVSEA 5100-003D. Government identification must be removed from non-accepted supplies, and all technical and quality specifications referenced by R or I numbers are binding. Acceptance occurs at the destination, and transportation details are governed by DLAD Procurement Notes C19 and C20. The contract is governed under simplified acquisition procedures, and the controlling revision of technical standards is determined by the solicitation issue date. The point of contact is Jennifer Esworthy of the Department of Defense, with the solicitation posted on July 22, 2026, and responses due by August 3, 2026.

CONSTRUCTION & EQUIPMENT T & IFO EQ

POSTED

DEADLINE

Emergency Network Repair & On-Call SupportThe contract establishes a 24/7 emergency response service for critical network outages and hardware failures at Lubbock Airport, ensuring immediate action to restore essential operations with strict adherence to security protocols. Providers must be capable of rapid deployment and resolution to minimize downtime in a high-stakes aviation environment, with all work requiring compliance with established cybersecurity and operational standards. This subcontract is solicited under NAICS code 541519 for other computer-related services and is managed by the City of Lubbock under the Texas state agency structure. Responses are due by August 6, 2026, and the opportunity is posted through the Texas SmartBuy platform, though specific performance location details and point of contact information are not provided in the data.

CITY OF LUBBOCK

POSTED

DEADLINE

Technical Support & Help Desk ServicesThe contract seeks a subcontractor to deliver Tier 1–2 technical support services for HRPP software users, focusing on resolving system issues, providing hands-on user training, and maintaining comprehensive documentation to sustain uninterrupted operations. Support must be responsive and user-centered, ensuring that end users across the organization can effectively utilize the software without prolonged downtime or workflow disruption. The contractor is expected to possess the technical expertise to diagnose and remediate common and complex software problems while also empowering users through clear communication and instructional materials. This subcontract is issued by the University of Georgia under the NAICS code 541519 for other computer related services, with a bid submission deadline of August 7, 2026. The solicitation was posted on July 22, 2026, and the work is expected to be performed in support of Georgia state operations, though no specific location is indicated. There is no set-aside designation, and the opportunity is open to qualified subcontractors who can demonstrate proven experience in delivering technical help desk services within a government or institutional environment. The full solicitation can be accessed through the provided online link for additional submission guidelines and requirements.

University of Georgia

POSTED

DEADLINE

More opportunities from South Carolina → York Technical College

Same awarding agency

Pricing & Proposal Support ServicesThe contract seeks a subcontractor to provide pricing and proposal support services to assist the prime contractor in preparing compliant pricing worksheets and proposal documentation tailored to South Carolina procurement requirements and best-value evaluation standards. This support is critical to ensuring that all financial and technical submissions align with state guidelines, enhancing the likelihood of successful bid outcomes through accurate, thorough, and defensible documentation. The work must reflect a deep understanding of SC’s procurement framework, including the application of best-value criteria that weigh cost, quality, and performance holistically. The opportunity is posted under NAICS code 541611 for Management Consulting Services and is tied to York Technical College in South Carolina, with a response deadline of August 24, 2026. Although specific performance location details are not provided, the work is expected to be conducted in alignment with state-specific regulations and procurement protocols. The subcontractor must be prepared to collaborate seamlessly with the prime contractor, deliver high-quality outputs under strict timelines, and maintain strict adherence to all compliance benchmarks without the benefit of public solicitation details being available in the public posting.

Administrative Management and General Management Consulting Services

POSTED

DEADLINE

in about 1 month

Minority- and Women-Owned Business (MBE/WBE) Subcontracting ParticipationCertified Minority- and Women-Owned Business Enterprises including MBE, WBE, DBE, and 8(a) firms are invited to participate as subcontractors under a prime contract managed by York Technical College in South Carolina. This opportunity is specifically targeted toward firms seeking to provide information technology, content development, or support services, aligned with the NAICS code 541512 for Computer Systems Design and Related Services. Participation is open to eligible certified businesses aiming to contribute to federal or state-funded projects through subcontracting roles, without a formal set-aside designation. The solicitation was posted on July 22, 2026, with responses due by August 24, 2026, at 6:00 PM EST. All interested parties must submit their interest through the South Carolina Business Opportunity portal, and no additional office address or point of contact details are provided. The place of performance is not specified, suggesting potential flexibility in work location unless otherwise dictated by the prime contractor.

Computer Systems Design Services

POSTED

DEADLINE

in about 1 month

Cybersecurity & Data Compliance for SubcontractorsThe contract requires all subcontractors to adhere strictly to cybersecurity and data compliance standards including the SPSAQ framework, NIST Special Publication 800-88 for media sanitization, and mandatory U.S.-only data hosting to ensure sensitive information remains within domestic borders. Subcontractors must implement and maintain robust data governance practices to safeguard information integrity, confidentiality, and availability throughout the contract period. Regular compliance audits will be conducted to verify adherence to these requirements, and failure to meet standards may result in termination or corrective action. This subcontract is issued under NAICS code 541690 for other scientific and technical consulting services and is managed by York Technical College in South Carolina. The solicitation was posted on July 22, 2026, with a firm deadline for responses on August 24, 2026. All parties must ensure their processes, storage systems, and data handling procedures align with federal cybersecurity norms and are fully documented to support audit readiness. Participation requires demonstrated ability to meet U.S. data residency rules and a clear understanding of the rigorous compliance expectations tied to this engagement.

Other Scientific and Technical Consulting Services

POSTED

DEADLINE

in about 1 month

Web Content Development & Migration ServicesWeb Content Development & Migration Services is a subcontract opportunity posted by York Technical College in South Carolina, aimed at developing, formatting, and migrating institutional content into a new content management system. The contractor must ensure all migrated content meets ADA accessibility standards, is optimized for search engines, and is fully responsive across mobile devices. The solicitation was posted on July 22, 2026, with a response deadline of August 24, 2026, and falls under NAICS code 541830 for advertising and promotional services. The place of performance and exact location details are not specified, and no point of contact information is provided. Interested parties must submit proposals through the South Carolina Business Opportunity portal before the deadline.

Media Buying Agencies

POSTED

DEADLINE

in about 1 month

CMS Platform Implementation & IntegrationYork Technical College is seeking a subcontractor to configure and deploy a customized content management system that aligns with its academic and administrative operations, requiring seamless integration with the student information system, learning management system, and single sign-on infrastructure. The project demands a platform that supports institutional workflows across departments, ensuring efficient content publishing, user management, and secure data exchange between critical enterprise systems. The solicitation is open for responses until August 24, 2026, with the contract classified under NAICS code 541512 for computer systems design services, and it is posted on the South Carolina state procurement portal for public access.

Computer Systems Design Services

POSTED

DEADLINE

in about 1 month

YTC-27-002 - Web Content ManagementYork Technical College is seeking proposals for a comprehensive Web Content Management Solution that includes system configuration, integration with existing platforms, content migration, testing, user training, and ongoing technical support. The contract has an initial one-year term with four optional one-year renewal periods, enabling a potential five-year performance period, with delivery and performance exclusively required at the college’s main campus in Rock Hill, South Carolina. Contractors must ensure full compliance with ADA and Section 508 accessibility standards, implement secure systems that do not process or store government data outside the continental United States, and adhere to NIST 800-88 guidelines for media sanitization. Offers must be submitted in two distinct volumes—technical and business—each provided in printed form and on separate labeled USB drives using Microsoft Office or PDF formats, with all electronic files required to be unencrypted and fully accessible. Evaluation will prioritize the technical proposal, followed by contractor qualifications and experience, then implementation schedule and support capabilities, with a separate 50-point phase dedicated to demonstrating product technical capability through a live demonstration. The award will be made on a best-value trade-off basis to the highest-ranked responsive and responsible offeror. Contractors must certify no organizational conflict of interest, comply with South Carolina laws on employment of undocumented workers, and exclude government information from any bankruptcy estate. All subcontractors handling government data must be disclosed and subjected to equivalent security standards. Payment terms are modified from standard provisions, and no specific funding identifiers or remittance details are provided; invoicing procedures are implied but systems like WAWF are not mandated. Attachments include pricing worksheets, site-specific design guidelines, and contact information for multiple locations, while critical clauses on changes, indemnification, insurance, termination, and record retention are customized with dates ranging from 2006 to 2021. The contract requires submission of key personnel documentation, a detailed staffing plan, and full disclosures of assumptions, licenses, and SLAs in a separate appendix. All contractual notices must be in writing and delivered via certified mail, hand delivery, or verifiable electronic means, and the State reserves audit rights to all contract-related records for the duration of the retention period.

Computer Systems Design Services

POSTED

DEADLINE

in about 1 month