This Subcontract opportunity from Government of Canada was posted on May 29, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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ITIL Process Implementation and Governance

Closed

International

Submission Closed06/15/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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Integral Care

POSTED

1 day ago

DEADLINE

in 2 months

AI Contract Overview

The contract focuses on implementing and refining core ITIL practices—incident, problem, change, and service request management—within the Department of Employment and Social Development, ensuring alignment with existing departmental priorities and governance frameworks. The work is targeted at enhancing service delivery efficiency and operational stability through standardized, process-driven IT service management, with an emphasis on compliance, continuous improvement, and integration with current organizational structures. The scope requires proven expertise in tailoring ITIL methodologies to government environments and demonstrating measurable outcomes in service performance and stakeholder satisfaction. This is a subcontract opportunity posted on May 29, 2026, with a response deadline of June 15, 2026, under NAICS code 541519 for other computer-related services. The place of performance is the National Capital Region, and the contracting authority is the Government of Canada. While no set-aside classification is specified, potential bidders must be prepared to meet the requirements of a federal government procurement, including adherence to Canadian standards for service delivery, data handling, and contractual obligations. The work demands a structured approach, clear governance alignment, and the ability to deliver tangible improvements in IT service management maturity.

General Info

Subcontract for ITIL-based IT service management improvements for Employment and Social Development Canada.

Agency

Government of Canada → Department of Employment and Social Development

NAICS

541519 - Other Computer Related Services

Place of Performance

National Capital Region (NCR), CAN

Set-Aside

NONE

Documents

This scope was carved out of 100032250.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

IT Service Management (ITSM) revitalization and cloud migration initiative delivery support

AI Contract Breakdown

Uniform Contract Format

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The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedMay 29

subcontract

Response DeadlineJun 15

Deadline has passed

Submission Closed

06/15/2026, 07:00:00 PM UTC

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Organization & Contact Information

AgencyGovernment of Canada → Department of Employment and Social Development

ContactsNo contacts available

OfficeN/A

Organization / AgencyGovernment of Canada → Department of Employment and Social Development

Office AddressN/A

ContactsNo contact information available

Full Description

Implement and refine core ITIL practices including incident, problem, change, and service request management, aligned with departmental priorities and governance frameworks.