This Government Contract opportunity from Government of Canada was posted on May 29, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Top

ITIL Process Implementation and Governance

Closed

Canada

Submission Closed06/15/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541519

New

Federal

Agency-Wide AppArmor RenewalThe contract is for the renewal of an enterprise-wide AppArmor Safety recurring license to support an emergency notification system across the entire agency, ensuring continuous and reliable communication capabilities during critical situations. The solution is intended for agency-wide deployment, with the place of performance spanning multiple locations, indicating a broad implementation scope. The requirement falls under NAICS code 541519 for other computer-related services and is managed by the Innovative Technology Partnerships Office within the National Aeronautics and Space Administration. The forecast posting date is April 1, 2027, indicating this is a planned future procurement rather than an active solicitation, allowing potential vendors time to prepare proposals. Primary point of contact is Caitlin M. Poulton, with Robert O. Betts serving as the Small Business Specialist to facilitate involvement from small businesses in the procurement process.

Innovative Technology Partnerships Office

POSTED

DEADLINE

3-Year Maintenance and Support ServicesThe contract encompasses a three-year commitment for ongoing technical support, software updates, troubleshooting, and system monitoring services specifically tailored to the Avaya IP Office platform. Services are designed to ensure continuous operational reliability, including proactive system health monitoring and responsive issue resolution to minimize downtime and maintain seamless communication functionality. All support activities are to be performed in accordance with industry best practices and must align with the platform's evolving technical requirements throughout the contract term. The contract is issued as a subcontract under the SBA set-aside program, classified under NAICS code 541519 for other computer-related services, and is managed by the Department of the Interior through its Contracting Operations Central office. The primary place of performance is located at Glacier National Park with a ZIP code of 59936. Although no point of contact is listed, the solicitation was posted on July 13, 2026, and responses are due by July 28, 2026, with the opportunity available through the GSA eBuy platform under contract number 47QTCA24D003H.

Department of the Interior

POSTED

DEADLINE

Cloud Operations and Maintenance (O&M) / Tier 3 SupportThe contract requires ongoing Tier 3 support, performance monitoring, troubleshooting, and system updates for the Appian Platform as a Service environment to maintain the high availability and SLA compliance of the DCMS application. The scope of work focuses on ensuring the stability, security, and efficiency of the Appian PaaS infrastructure through expert-level technical intervention, proactive system health checks, and timely resolution of complex issues that require deep platform knowledge. All activities must align with the Department of the Air Force’s operational requirements and service level commitments. This is a subcontract under the NAICS code 541519, designated for Women-Owned Small Business (WOSB) set-aside, with a response deadline of July 23, 2026. The work is to be performed at Maxwell AFB, Alabama, with the contracting entity being the Air Force District of Washington, PK office. All technical services must be delivered in a manner that ensures continuous uptime, rapid incident response, and seamless integration with mission-critical systems, with no specified point of contact listed in the publicly available data.

Department of the Air Force

POSTED

DEADLINE

Safran Risk Maintenance & Support (24-Month, Quantity: 2)The contract entails the provision of 24 months of maintenance and technical support for two perpetual Safran Risk user licenses, ensuring continuous access to software updates, patches, bug fixes, and dedicated technical assistance throughout the term. This support is critical to maintaining operational integrity and performance of the Safran Risk platform, which is likely used for risk analysis and decision-making within the Department of Energy’s operations. The agreement is structured as a subcontract under NAICS code 541519, indicating it pertains to other computer-related services, and is tied to a specific place of performance in Cincinnati with a ZIP code of 45202. The solicitation was posted on July 13, 2026, with a response deadline of July 21, 2026, at 8:00 PM Eastern Time, allowing potential vendors a short window to submit their quotes. The contracting authority is the Department of Energy, and while no specific office address or point of contact is provided, the contract is accessible via the GSA eBuy portal under RFQ1822816 and contract number 47QTCA21D00E7. There is no set-aside designation mentioned, implying the opportunity is open to all eligible vendors without preference based on size or other socio-economic categories.

POSTED

DEADLINE

Cisco Technical Support ServicesThe contract is for the provision of basic technical support services related to Cisco Identity Service Engine (ISE), issued as a subcontract under the Department of Energy’s Environmental Management Consolidated Business Center. The solicitation was posted on July 13, 2026, with a response deadline of July 21, 2026, at 8:00 PM. The work is categorized under NAICS code 541519, which pertains to other computer-related services, and the primary place of performance is located in Cincinnati, Ohio, with a zip code of 45202. The contract is being managed through the GSA eBuy platform, and no set-aside type has been designated. Technical support will focus on ensuring the operational integrity and functionality of Cisco ISE systems without specifying advanced or customized engineering services. The contracting entity is not publicly identified beyond the agency and office name, and no point of contact details are provided in the public posting.

Department of Energy

POSTED

1 day ago

DEADLINE

in 8 days

AI Contract Overview

The contract focuses on implementing and refining core ITIL practices—incident, problem, change, and service request management—within the Department of Employment and Social Development, ensuring alignment with existing departmental priorities and governance frameworks. The work is targeted at enhancing service delivery efficiency and operational stability through standardized, process-driven IT service management, with an emphasis on compliance, continuous improvement, and integration with current organizational structures. The scope requires proven expertise in tailoring ITIL methodologies to government environments and demonstrating measurable outcomes in service performance and stakeholder satisfaction. This is a subcontract opportunity posted on May 29, 2026, with a response deadline of June 15, 2026, under NAICS code 541519 for other computer-related services. The place of performance is the National Capital Region, and the contracting authority is the Government of Canada. While no set-aside classification is specified, potential bidders must be prepared to meet the requirements of a federal government procurement, including adherence to Canadian standards for service delivery, data handling, and contractual obligations. The work demands a structured approach, clear governance alignment, and the ability to deliver tangible improvements in IT service management maturity.

General Info

Subcontract for ITIL-based IT service management improvements for Employment and Social Development Canada.

Agency

Government of Canada → Department of Employment and Social DevelopmentView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

National Capital Region (NCR), CAN

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedMay 29

subcontract

Response DeadlineJun 15

Deadline has passed

Submission Closed

06/15/2026, 07:00:00 PM UTC

Find active opportunities like this

Start your free trial to discover similar active contracts, track opportunities, and build proposals with AI assistance.

Organization & Contact Information

AgencyGovernment of Canada → Department of Employment and Social Development

ContactsNo contacts available

OfficeN/A

Organization / Agency

Government of Canada → Department of Employment and Social Development

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Implement and refine core ITIL practices including incident, problem, change, and service request management, aligned with departmental priorities and governance frameworks.