J--Picture Archiving and Communication System (PACS) - Annual Support/Maintenance This is an Intent to Sole Source
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The Department of Veterans Affairs, Veterans Health Administration, Network Contracting Office 10 in Kettering, Ohio, plans to issue a sole-source Firm-Fixed Price contract to Vital Images Inc. for annual support and maintenance of the Picture Archiving and Communication System (PACS), specifically the Vital Images Vitrea Enterprise Suite. The contract, expected to commence around October 1, 2018, and run through September 30, 2019, covers technical support, software updates, bug fixes, enhancements, and repairs at the VA Chalmers P. Wylie Ambulatory Care Center in Columbus, Ohio. The contractor will provide qualified personnel to address technical issues primarily through remote support and on-site services during standard business hours, excluding federal holidays. Prospective contractors must be registered in the System for Award Management and, if applicable, the VetBiz database, particularly for qualified veteran-owned small businesses. The procurement will follow NAICS code 334614 and will result in a single award based on a sole-source justification. Communication regarding the solicitation is to be conducted exclusively via email to the Contract Specialist, with telephone inquiries not accepted. The Contracting Officer's Technical Representative will serve as the primary liaison during contract execution. The contract emphasizes maintaining the system's operational integrity through ongoing maintenance, access to new software versions, and user-requested approved enhancements.
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