J065--Base YR (01/31/2027-01/30/2028) + 4 OYs Change Healthcare PACS system support
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The Department of Veterans Affairs through the VA Great Lakes Acquisition Center intends to enter into a sole source contract with Change Healthcare Technologies, LLC for comprehensive support of the Picture Archiving and Communication System across VISN 12 facilities and selected CBOCs with on-site Radiology PACS systems. This support includes full product and operating system licensing, software updates, hardware replacements, technical assistance, downtime resolution, and clinical applications support, with Change Healthcare Technologies, LLC identified as the sole authorized OEM provider. The procurement is conducted under FAR Part 12.102 restricting competition, justified by the uniqueness of OEM-specific requirements and the inability of any other vendor to meet the agency’s needs. The NAICS code is 811210 and the contract is structured with a base year beginning January 31, 2027, and four optional years. All potential vendors must submit capability statements by August 6, 2026, to demonstrate they can meet the stringent requirements: proof of being an authorized OEM distributor with formal documentation per clause 852.212-71(c), evidence of ability to provide new OEM-only licensing and software updates, certification of all technical staff by the OEM, authorization to utilize OEM billable services, and capability to supply OEM-certified hardware. No used, refurbished, remanufactured, gray market, or counterfeit items are permitted under VAAR 852.212-71. Responses must be emailed as Word or PDF attachments to Eileen Meyer at eileen.meyer@va.gov, with no telephone inquiries accepted. If no valid responses are received, the government will proceed directly with sole source negotiations with Change Healthcare Technologies, LLC. The contract is managed by the 252-NETWORK Contract Office 12 based in Milwaukee, Wisconsin.
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Page 1 of 2 Under Statutory Authority 41 U.S.C. 1901 the VA Great Lakes Acquisition Center (GLAC) intends to negotiate a sole source contract with Change Healthcare Technologies, LLC for the Picture Archiving and Communication System (PACS) support to the facilities throughout VISN 12 and certain CBOC locations that have a Radiology PACS system presence on-site. Support includes all product and operating system licensing, software updates, hardware replacements, technical support, downtime resolution, and clinical applications support; for which Change Healthcare Technologies, LLC, as the OEM, is the only authorized provider.
This procurement is being conducted in accordance with FAR Part 12.102 Restricting Competition, and no other vendor will satisfy agency requirements. The NAICS Code is 811210.
This Notice of Intent is not a request for competitive quotes. No solicitation documents are available and telephone requests will not be honored. However, if a firm believes it can meet the requirements it must furnish information about its products and services, as well as references from other customers who are using these products and services to the Contracting Officer by 10:00am CDT on 08/06/2026. Supporting evidence must be furnished in sufficient detail to demonstrate the ability to comply with the above requirements. This evidence shall include the following:
A letter from the Original Equipment Manufacturer (OEM) stating vendor is an authorized distributor per clause 852.212-71(c). Proof the firm can provide licensing and software updates. Proof all technical personnel are OEM certified. Proof the firm can utilize OEM s billable service, if using. Proof the firm can provide OEM hardware, if necessary. Responses received will be evaluated, however; a determination by the Government not to compete the proposed procurement based upon responses to this notice is solely within the discretion of the Government. If no responses are received, the Contracting Officer will proceed with the sole source negotiation with Change Healthcare Technologies, LLC.
Capability statements shall be submitted by email only as an MS Word or Adobe PDF attachment to Eileen Meyer at eileen.meyer@va.gov. TELEPHONIC INQUIRIES WILL NOT BE ACCEPTED.
VISN12 Facilities:
537 - Jesse Brown VA Medical Center - 820 S Damen Ave, Chicago, IL 60612 550 - VA Illiana Health Care System 1900 E. Main Street, Danville, IL 556 - Captain James A. Lovell Federal Health Care Center (FHCC) 3001 Green Bay Road, North Chicago 578 - Edward Hines, Jr. VA Hospital 5000 South 5th Avenue, Hines, IL 585 - Oscar G. Johnson VA Medical Center 325 East H Street, Iron Mountain, MI 607 - William S. Middleton Memorial Veterans Hospital 2500 Overlook Terrace, Madison, WI 676 - Tomah VA Medical Center 500 E. Veterans Street, Tomah, WI 695 - Milwaukee VA Medical Center -5000 West National Milwaukee, WI, 53295
VAAR 852.212-71 GRAY MARKET AND COUNTERFEIT ITEMS (FEB 2023) (a) No used, refurbished, or remanufactured supplies or equipment/parts shall be provided. This procurement is for new Original Equipment Manufacturer (OEM) items only. No gray market items shall be provided. Gray market items are OEM goods intentionally or unintentionally sold outside an authorized sales territory or sold by non-authorized dealers in an authorized sales territory. (b) No counterfeit supplies or equipment/parts shall be provided. Counterfeit items include unlawful or unauthorized reproductions, substitutions, or alterations that have been mismarked, misidentified, or otherwise misrepresented to be an authentic, unmodified item from the original manufacturer, or a source with the express written authority of the original manufacturer or current design activity, including an authorized aftermarket manufacturer. Unlawful or unauthorized substitutions include used items represented as new, or the false identification of grade, serial number, lot number, date code, or performance characteristics. (c) Vendor shall be an OEM, authorized dealer, authorized distributor, or authorized reseller for the proposed equipment/system, verified by an authorization letter or other documents from the OEM. All software licensing, warranty and service associated with the equipment/system shall be in accordance with the OEM terms and conditions. (End of clause)
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