This Subcontract opportunity from Florida was posted on June 4, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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K-12 Customer Service & Conflict Resolution Training Delivery

Closed

State & Local

Submission Closed06/15/2026, 06:00:00 AM EDT

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 611430

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Solicitation # rfx_13873_ROAS

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Egyptian companies only . LRFP-9207141Expansion of EduLeads School Leadership Development Programme Ahmed Kamel Gharib - [email hidden]

Solicitation # 9207141

UNICEF is soliciting proposals from Egyptian companies for the expansion of the EduLeads School Leadership Development Programme in Egypt, a partnership with the Ministry of Education and Technical Education (MoETE). The project, running from mid-December 2026 to December 31, 2027, aims to transform schools by developing school leaders through training, coaching, and peer learning. Key deliverables include the development of a master trainer package, the delivery of training to 24 master trainers and 60 MoETE QA inspectors, and the creation of a bilingual programme toolkit. The scope also involves a digital/hybrid modality component requiring a WCAG 2.1 AA compliant platform and a minimum viable product (MVP) for validation. Proposals must be submitted by November 29, 2026, via email to [email hidden], with technical and financial offers sent as separate, non-editable files. The award is based on a weighted score of 80% technical and 20% commercial, with a minimum technical threshold of 48 points required to qualify. Evaluation factors include team qualifications, digital approach, institutional capacity, and risk management. The contract specifies payment in US dollars with net 30-day terms, and includes strict clauses regarding child safeguarding, data confidentiality, and liquidated damages for delays.

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POSTED

2 days ago

DEADLINE

N/A

AI Contract Overview

This contract involves delivering a one-day, in-person training session specifically designed for K-12 staff, focusing on enhancing their skills in customer service, conflict resolution, de-escalation, and communication. The training will employ interactive methods such as role-playing and simulations to ensure practical, hands-on learning experiences. It is a subcontract opportunity under the NAICS code 611430, which relates to educational services. The solicitation was posted on June 4, 2026, with a response deadline of June 15, 2026. The contracting agency is the Purchasing office in Florida, although specific location details and the point of contact are not provided. This opportunity targets educational professionals and aims to improve their ability to handle challenging interactions effectively, enhancing overall school environment and staff capabilities.

General Info

One-day K-12 staff training on customer service, conflict resolution, de-escalation, and communication.

Agency

Florida → Purchasing

NAICS

611430 - Professional and Management Development Training

Place of Performance

FL, USA

Set-Aside

NONE

Documents

This scope was carved out of SGS #054-331-2617.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Notice of Intent to Award Single Source Procurement – Customer Service and Conflict Resolution Training Services

AI Contract Breakdown

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Timeline

PhaseClosed

PostedJun 4

subcontract

Response DeadlineJun 15

Deadline has passed

Submission Closed

06/15/2026, 06:00:00 AM EDT

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Organization & Contact Information

AgencyFlorida → Purchasing

ContactsNo contacts available

OfficeN/A

Organization / AgencyFlorida → Purchasing

Office AddressN/A

ContactsNo contact information available

Full Description

Deliver a one-day in-person training for K-12 staff focused on customer service, conflict resolution, de-escalation, and communication using role-playing and simulations.