This Government Contract opportunity from Florida was posted on June 4, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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K-12 Customer Service & Conflict Resolution Training Delivery

Closed

State & Local

Submission Closed06/15/2026, 10:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 611430

New

Grant

U.S. Embassy Bridgetown: EducationUSA Eastern Caribbean Regional Advising ProgramThe U.S. Department of State’s Embassy Bridgetown is seeking a part-time adviser to lead a two-year EducationUSA Regional Advising Program based in Barbados, aimed at increasing access to U.S. higher education opportunities for youth across the Eastern Caribbean. The program involves delivering a series of monthly webinars and virtual advising sessions to prospective students and their families, along with developing partnerships with at least 15 U.S. universities and regional institutions. Key responsibilities include managing both individual and cohort advising, supporting educational events such as college fairs, and contributing to social media strategies to enhance outreach on the Eastern Caribbean EducationUSA platform. The program's objectives focus on expanding regional knowledge and engagement with U.S. higher education pathways. Over two years, the adviser is expected to conduct at least 24 webinars reaching over 1,000 participants, with half reporting increased confidence in navigating college applications. Additionally, the adviser will provide personalized advising to at least 400 students, aiming for at least 200 completed university applications and 100 successful enrollments in U.S. institutions. The initiative emphasizes strengthening people-to-people connections and promoting democratic values by fostering educational exchange and institutional partnerships that enhance opportunities for Caribbean youth.

U.S. Mission To Barbados

POSTED

DEADLINE

User Training & Change ManagementThe contract involves delivering comprehensive training sessions to Indian Health Service (IHS) staff on the implementation and use of a new Enterprise Performance Management Tool (EPMT). Responsibilities include coordinating training schedules to ensure timely and effective delivery, as well as supporting change management efforts aimed at enhancing user adoption and facilitating a smooth transition to the new system. The goal is to equip staff with the necessary skills and knowledge to fully leverage the EPMT's capabilities. This subcontract opportunity is issued by the Department of Health and Human Services through the Division of Program Management and Budget, Office of Information Technology, with the place of performance located in Rockville. It is set aside under the Buy Indian Act specifically for Indian Economic Enterprises, aligning with the requirements of the Indian Health Service Buy Indian Act Representation Form. The contract falls under NAICS code 611430, which covers professional and management development training services. The response deadline for this contract is June 22, 2026.

Department of Health and Human Services

POSTED

DEADLINE

Technical Training & Knowledge TransferThe contract involves the development and delivery of customized training programs and workshops specifically designed for Department of Commerce staff, focusing on cloud platforms, security, and development tools. It is a subcontract opportunity designated as a Women-Owned Small Business (WOSB) set-aside, emphasizing inclusion and diversity in the contracting process. The work will be performed primarily in Silver Spring, Maryland, under the purview of the CSAD-IT Services office within the Department of Commerce. Issuance of the solicitation was on June 16, 2026, with proposals due by June 30, 2026, at 3:00 PM. The contract falls under NAICS code 611430, which corresponds to professional and management development training. The scope requires expertise in technical training, particularly in emerging technologies relevant to government operations, and aims to enhance knowledge transfer among agency personnel to improve operational efficiency and security posture.

Department of Commerce

POSTED

DEADLINE

User Training & Change ManagementThis contract involves the development of training materials and the delivery of both instructor-led and self-paced training sessions to support IHS staff in transitioning to the new EPMT system. Additionally, it includes managing change communications to facilitate a smooth adoption of the new processes within the organization. The work will be performed primarily in Rockville, with a focus on comprehensive training and effective change management strategies to ensure staff are well-prepared and informed throughout the transition. Issued by the Department of Health and Human Services, the contract is classified as a subcontract under the NAICS code 611430, indicating its alignment with educational services. The opportunity was posted on June 16, 2026, with a response deadline of June 22, 2026. It is set aside under the IEE category, ensuring a targeted group of eligible entities can participate. The contract emphasizes a structured approach to both learning and communication, addressing the critical need for user readiness and organizational alignment in the deployment of the updated EPMT system.

Department of Health and Human Services

POSTED

DEADLINE

Training Development and DeliveryThis contract involves the development and delivery of training materials and sessions specifically designed for IHS staff, focusing on the usage, reporting, and administration of the EPMT system. It is a subcontract opportunity issued by the Department of Health and Human Services, with a solicitation aimed at Indian Economic Enterprises and Indian Small Business Economic Enterprises as indicated by the set-aside designation. The training efforts are intended to take place in Rockville, with a response deadline set for June 22, 2026. The contract is classified under NAICS code 611430, which pertains to professional and management development training services. While the solicitation number and detailed agency office address are not specified, the opportunity is formally posted with an accessible online link for interested parties to submit their quotes. This contract represents a targeted effort to enhance the proficiency of IHS personnel through tailored instructional resources and sessions, ensuring efficient and effective management of the EPMT system.

Department of Health and Human Services

POSTED

about 24 hours ago

DEADLINE

in 6 days

AI Contract Overview

This contract involves delivering a one-day, in-person training session specifically designed for K-12 staff, focusing on enhancing their skills in customer service, conflict resolution, de-escalation, and communication. The training will employ interactive methods such as role-playing and simulations to ensure practical, hands-on learning experiences. It is a subcontract opportunity under the NAICS code 611430, which relates to educational services. The solicitation was posted on June 4, 2026, with a response deadline of June 15, 2026. The contracting agency is the Purchasing office in Florida, although specific location details and the point of contact are not provided. This opportunity targets educational professionals and aims to improve their ability to handle challenging interactions effectively, enhancing overall school environment and staff capabilities.

General Info

One-day K-12 staff training on customer service, conflict resolution, de-escalation, and communication.

Agency

Florida → Purchasing

NAICS

611430 - Professional and Management Development Training View NAICS

Place of Performance

FL, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed

PostedJun 4

subcontract

Response DeadlineJun 15

Deadline has passed

Submission Closed

06/15/2026, 10:00:00 AM UTC

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Organization & Contact Information

AgencyFlorida → Purchasing

ContactsNo contacts available

OfficeN/A

Organization / Agency

Florida → Purchasing

Office AddressN/A

ContactsNo contact information available

Full Description

Deliver a one-day in-person training for K-12 staff focused on customer service, conflict resolution, de-escalation, and communication using role-playing and simulations.