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This Solicitation opportunity from California was posted on September 6, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Language Access Services

Closed
2024-RFP-00084State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561410
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AI Contract Overview

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The County of San Mateo is seeking qualified vendors to provide comprehensive multilingual interpretation and translation services to enhance access for Limited English Proficient clients across various departments. The scope includes in-person, hybrid, and urgent interpretation services for a range of events such as public meetings, community forums, webinars, and stakeholder engagements, which may occur outside regular business hours, including evenings and weekends. Translation services must accommodate urgent requests with a turnaround time of within 48 hours and must include full desktop publishing support for all requested languages. The county emphasizes the importance of delivering high-quality, culturally appropriate services with rigorous quality assurance measures, explicitly prohibiting the use of machine translation tools like Google Translate or DeepL to ensure accuracy and reliability. This solicitation, titled "Language Access Services" (RFP number 2024-RFP-00084), was posted on September 6, 2024, with a response deadline of September 27, 2024. The project has an estimated contract value ranging from $500,000 to $2,000,000 and is managed by the County of San Mateo, California. Interested vendors can contact Megan Gosch via email or phone for further details and are encouraged to review the procurement portal for additional information. The contract aims to expand the county’s capacity to provide timely, accurate, and culturally sensitive language services to ensure compliance with legal requirements and to better serve diverse community needs.

General Info

Place of Performance

CA, USA

Set-Aside

NONE

Documents

1

County of San Mateo RFP 2024-RFP-00084: Language Access Services

PDF, High priority: read this firstrfp
High

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyCalifornia → County of San Mateo
Contacts1 person available
OfficeN/A
Office AddressN/A

Full Description

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The County of San Mateo is soliciting the services of a qualified company to provide multilingual interpretation and/or translation services for a variety of settings. Many County departments currently provide access to interpretation and translated documents to Limited English Proficient clients and community members in numerous languages to provide high quality services and to abide by state and federal laws.This RFP is to solicit additional vendors to provide urgent translation services, and in-person and/or hybrid interpretation services.Interpretation services would include, but are not limited to: public meetings including the Board of Supervisors meetings, commission meetings, webinars, community meetings, stakeholder meetings, or other events.  These services may be required for events occurring outside of normal business hours (8am-5pm) or on weeknights/weekends. For example, community meetings may be held in the early evening (6-9pm) to allow for residents to attend after work. Translation services may include urgent requests, and would need to be provided within 48 hours. Full desktop publishing services and support for all requested languages must be included.The County expects high quality, culturally-appropriate services, with strict quality assurance to minimize errors. No machine generated or online translation programs such as GoogleTranslate or DeepL are allowed. 

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