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REQUEST FOR PROPOSALS FOR THIRD PARTY UTILITY BILLING FOR THE CITY OF DEL RIO

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R:2026-133State & Local

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The City of Del Rio is soliciting proposals under RFP R:2026-133 for a third-party vendor to manage utility billing for water, sewer, refuse, and gas services for residential and commercial customers. The selected vendor will be responsible for printing and mailing bills according to the City's established monthly cycles, with a specific requirement to interface with Incode 9 and support the migration to Incode 10 in November 2026. The contract consists of an initial three-year term with two optional one-year renewals. Proposals must be submitted by November 19, 2026, at 2:00 PM CST, and must include a technical proposal and a separate sealed price form. Evaluation is based on a 100-point scale considering experience, personnel qualifications, billing procedures, reporting capabilities, and cost structure. Award finalists may be required to undergo interviews and submit a Best and Final Offer. Compliance requirements include adherence to the Davis-Bacon Act for prevailing wages, the Immigration and Nationality Act, and Texas state laws regarding the boycott of Israel. Additionally, vendors must provide a Proposal Affidavit, Form W-9, and certifications regarding debarment and suspension. All invoices are to be submitted electronically to the City's accounts payable department.

General Info

City of Del Rio seeks a vendor for third-party utility billing management services.

Agency

Texas → City of Del Rio

NAICS

561410 - Document Preparation Services

Place of Performance

Del Rio, TX, USA

Set-Aside

NONE

Documents

2

City of Del Rio RFP R:2026-133 Third Party Utility Billing

PDF, High priority: read this firstrfp
High

City of Del Rio Vendor Packet 2026

PDF, Low priorityvendor-registration
Low

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Timeline

PhaseSolicitation
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Solicitation

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Organization & Contact Information

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AgencyTexas → City of Del Rio
Contacts1 person available
OfficeDel Rio, TX, 78840, USA
Organization / AgencyTexas → City of Del Rio
Office AddressDel Rio, TX, 78840, USA
Contacts
contact@example.gov

Full Description

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RFP R:2026-133 REQUEST FOR PROPOSALS FOR THIRD PARTY UTILITY BILLING FOR THE CITY OF DEL RIO DUE NOVEMBER 19TH, 2026, 2:00 PM CST The City of Del Rio is interested in contracting with a third party (Vendor) for Utility billing. It is the City’s desire to contract with one company who can perform the City’s Utility billing to include water, sewer, refuse and gas service billing by considering all offers to determine the best value for the City. The City will be accepting sealed bids up until 2:00 PM on NOVEMBER 19TH, 2026. Bids can be mailed, or hand delivered. All bids received after this time will not be accepted and will be returned unopened. The Sealed bids must be addressed as follows: City of Del Rio R:2026-133 REQUEST FOR PROPOSALS FOR THIRD PARTY UTILITY BILLING FOR THE CITY OF DEL RIO Attention: Maria Acosta, City Secretary 109 West Broadway Street Del Rio, TX 78840 It is the responsibility of the offeror to ensure their proposal is received by the City of Del Rio City Secretary’s Office by the due date and time. Proposals received after the deadline shall be considered void and unacceptable. The City of Del Rio reserves the right to reject any and all proposals, to waive any informalities or irregularities, as it shall deem to be in the best interest of the City. The offeror shall sign and date the Bid sheets. The person signing the proposal must have the authority to bind the firm in a purchase contract. Bids which are not signed and dated in this manner will be rejected. Any questions concerning proposal specifics should be addressed to the Purchasing Division via e-mail at Purchasing@cityofdelrio.com no later than November 5th, 2026 at 5 PM. Bids cannot be altered or amended after submission deadline. Any interlineation, alteration, or erasure made before opening by the City must be initialed by the signer of the bid, guaranteeing authenticity. R 2026-133 Request for Proposals for Third Party Billing Vendor Packet 2026

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