Language Assistance Services for the U.S. Embassy in Jerusalem

The U.S. Department of State, through its Acquisitions office in Frankfurt, is seeking qualified contractors to provide comprehensive language assistance services for the U.S. Embassy in Jerusalem under a hybrid Firm-Fixed-Price, Labor-Hour, and Cost-Reimbursement Indefinite-Delivery/Indefinite-Quantity contract. The solicitation, numbered 19GE5026Q0075, requires the contractor to deliver high-quality simultaneous and consecutive interpretation in English-Arabic and English-Hebrew, as well as translation services, primarily at locations in Jerusalem, Ramallah, Jericho, the West Bank, Israel, and Jordan, including specialized training centers such as the PA Central Training Institute and the Jordan International Police Training Center. Services must be supported by the provision of full interpretation equipment including microphones, headsets, booths, speakers, and technical support, with all personnel required to meet strict qualifications including a bachelor’s or advanced degree in languages or related fields and citizenship status from the U.S., a third country, Israel, or Palestine. Performance is scheduled to begin in September 2026, with a 12-month base period and two one-year option periods, and the contract will remain active until all ordered services are delivered and accepted, regardless of expiration dates. All personnel must undergo vetting per U.S. Government standards, including RAM vetting and Moderate Risk Public Trust certification, with the contractor fully responsible for compliance and timely submission of vetting documentation within 15 days of award. Key personnel changes require 30-day advance notice, and a Trafficking in Persons Compliance Plan must be submitted upon award and annually thereafter, with mandatory monitoring of subcontractor adherence. The contractor must implement and support a Quality Assurance Surveillance Plan with minimum standards of 95% accuracy for interpretation, no more than two substantive errors per translation, and 95% on-time delivery for all deliverables, including monthly invoices, work products, and quarterly quality reports. Invoicing is required monthly and must follow strict formatting rules, with payments processed in the currency specified by the contractor via electronic funds transfer, and potential refunds for overpayments to be handled at the Government’s discretion. The solicitation demands a two-volume submission—Volume I for pricing only and Volume II for technical capability, staffing plan, and management approach—each submitted electronically by July 16, 2026, to the designated email addresses, with a maximum size limit of 45 MB. Evaluation will prioritize technical capability and past