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Legacy System Decommissioning (ServiceNow to Salesforce Transition)

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The contract requires the planned and phased retirement of legacy ServiceNow-based systems including IDCO, SMT, and inventory platforms, with a structured transition to Salesforce to ensure uninterrupted operations and full data integrity throughout the cutover process. All activities must adhere to strict compliance standards, with detailed protocols in place to safeguard sensitive information, maintain audit trails, and prevent data loss or corruption during migration. The work is to be executed in deliberate stages to minimize operational disruption and allow for thorough validation at each phase before proceeding to the next. The task is classified as a subcontract under NAICS code 541511 and is managed by the General Services Administration through its Fas Aas Region 3 office, with performance located in Seaside, California, ZIP 93955. The effort is scheduled to begin after the posting date of July 6, 2026, and demands a high degree of technical precision, coordination across teams, and documentation compliance to meet federal operational requirements. The successful contractor will be responsible for end-to-end execution, including system decommissioning, data migration, user transition support, and post-migration verification to confirm all functional and regulatory obligations have been fully satisfied.

General Info

Retire ServiceNow systems, migrate to Salesforce in phases with full data integrity and compliance in Seaside, CA.

Agency

General Services Administration → GSA Fas Aas Region 3View Agency

NAICS

541511 - Custom Computer Programming ServicesView NAICS

Place of Performance

Seaside, CA, 93955, USA

Set-Aside

NONE

Documents

This scope was carved out of 47QFMA22F0011.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

EFO - My DOD Identity Solutions (MYDIS)

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Timeline

PostedJul 6

subcontract

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Organization & Contact Information

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AgencyGeneral Services Administration → GSA Fas Aas Region 3

ContactsNo contacts available

OfficeN/A

Organization / Agency

General Services Administration → GSA Fas Aas Region 3

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Office AddressN/A

ContactsNo contact information available

Full Description

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Plan and execute the phased retirement of ServiceNow-based systems (IDCO, SMT, inventory) with data integrity and compliance maintained during cutover.

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