Legacy System Decommissioning (ServiceNow to Salesforce Transition)
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The contract requires the planned and phased retirement of legacy ServiceNow-based systems including IDCO, SMT, and inventory platforms, with a structured transition to Salesforce to ensure uninterrupted operations and full data integrity throughout the cutover process. All activities must adhere to strict compliance standards, with detailed protocols in place to safeguard sensitive information, maintain audit trails, and prevent data loss or corruption during migration. The work is to be executed in deliberate stages to minimize operational disruption and allow for thorough validation at each phase before proceeding to the next. The task is classified as a subcontract under NAICS code 541511 and is managed by the General Services Administration through its Fas Aas Region 3 office, with performance located in Seaside, California, ZIP 93955. The effort is scheduled to begin after the posting date of July 6, 2026, and demands a high degree of technical precision, coordination across teams, and documentation compliance to meet federal operational requirements. The successful contractor will be responsible for end-to-end execution, including system decommissioning, data migration, user transition support, and post-migration verification to confirm all functional and regulatory obligations have been fully satisfied.
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Seaside, CA, 93955, USASet-Aside
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