Long-Term Service and Maintenance Support

The contract titled Long-Term Service and Maintenance Support is a three-year comprehensive service agreement requiring the provision of preventative maintenance, parts, labor, travel, and round-the-clock technical support five days a week. This subcontract is issued by the National Research Council of Canada, a Government of Canada entity, and is intended to ensure continuous operational reliability for critical equipment and systems within the National Capital Region. All services must be delivered on-site and meet the highest standards of responsiveness and technical proficiency, with support available during standard business hours each week. The solicitation was posted on May 22, 2026, and responses are due by June 6, 2026, with a NAICS code of 811212 indicating classification under repair and maintenance services. The contract does not specify a set-aside category and lacks detailed point-of-contact information. Performance is confined to the National Capital Region, and contractors are expected to manage all logistical and operational aspects including parts procurement, technician deployment, and urgent issue resolution to maintain service levels over the contract term.