This Government Contract opportunity from Maryland was posted on April 9, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Maintenance and Service Level Agreement (SLA) Support
Contract Overview
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AI Contract Overview
This subcontract agreement with the Maryland Office of the Courts Administration establishes a Maintenance and Service Level Agreement for system support. The contract mandates a two-year maintenance warranty that encompasses comprehensive system monitoring, troubleshooting, general repairs, and specific maintenance for Uninterruptible Power Supply units. To ensure operational continuity, the agreement defines strict response time requirements, requiring a four-hour turnaround for emergency issues and an eight-hour window for non-emergency requests. The opportunity was posted on April 9, 2024, with a response deadline of May 10, 2024, falling under NAICS code 811212.
General Info
Agency
Place of Performance
MD, USASet-Aside
Documents
This scope was carved out of K24-0081-89W.
The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.
K24-0081-89W-IFB-Snow Hill Surveillance and Access Control System
AI Contract Breakdown
Uniform Contract FormatNo documents to break down
The breakdown needs solicitation documents. None were found from this contract's source.
Timeline
Submission Closed
Organization & Contact Information
Full Description
Earlier notices in this NAICS code
Posted before this notice, open and closed
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