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This Solicitation opportunity from Georgia was posted on August 7, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Managed IT and Phone Service

Closed
PE-77686-NONST-2027-000000012State & Local

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The Haralson County Board of Commissioners is seeking a single organization to provide outsourced managed IT, cybersecurity, and phone services for a three-year period from January 1, 2027, to January 1, 2030. This solicitation, identified as PE-77686-NONST-2027-000000012, requires a fixed-cost proposal covering comprehensive IT support, including on-site technician visits at least once per week for hardware and endpoint maintenance. The scope includes a robust cybersecurity program featuring AI-EDR endpoint security, phishing simulations, external penetration testing, and quarterly CISO reviews. Additionally, the vendor must provide backup and disaster recovery solutions capable of restoring servers within 24 to 48 hours, as well as a redundant phone system with dedicated voice circuits and call flow management. A critical requirement for this contract is GCIC certification for account management technicians to ensure compliance when working with the Sheriff's Office and E911 Center. Evaluation will be based on multiple criteria, with significant weight placed on GCIC certification and the quality of the business continuity and disaster recovery plan. Proposals must be submitted as sealed bids to Julia Watson by the deadline of September 8, 2026, as email submissions are not permitted. Selected vendors must adhere to strict confidentiality agreements and specific restrictions regarding RMM agents and administrative privileges for the Superior Court and Clerk of Court offices.

General Info

Haralson County, GA seeks managed IT and phone services bid due September 8, 2026, for county-wide infrastructure support.

Documents

1

Haralson County IT RFP 2026 Outsourced Managed IT and Phone Services

PDF, High priority: read this firstrfp
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Timeline

PhaseClosed
Posted

Solicitation

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Submission Closed

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Organization & Contact Information

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AgencyGeorgia → Haralson County Government
Contacts1 person available
OfficeN/A
Office AddressN/A
Contacts

Full Description

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Managed IT and Phone Service

More opportunities from Georgia → Haralson County Government

Same awarding agency

NAICS: 541512
SLED
IT Managed Services
Solicitation # PE-77686-NONST-2027-000000014
Haralson County Government is soliciting bids for a comprehensive IT Managed Services contract to provide outsourced IT management, cybersecurity, and phone service coordination. The contract spans a three-year term from January 1, 2027, to January 1, 2030. The selected provider will be responsible for maintaining an environment of 165 endpoints and various virtual and physical servers, including the maintenance of Meraki WIFI. Key technical requirements include 24/7 network monitoring, a robust backup and disaster recovery program with data encrypted at rest and in transit, and the development of long-term strategic technology plans and IT policies. The county requires a fixed-cost proposal, with exceptions only for large or unplanned projects. Critical personnel requirements include an assigned CISO to conduct quarterly security reviews and account management technicians who hold GCIC certification to support criminal justice agencies such as the E911 Center and Sheriff's Office. Additionally, the vendor must provide an on-site technician at least one day per week. Evaluation will be based on industry expertise, previous experience, reporting capabilities, and the quality of business continuity plans. Proposals must be submitted as sealed bids to Julia Watson by October 27, 2026, and must adhere to specific non-binding physical formatting guidelines.
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NAICS: 517111
SLED
Phone and Circuit Services
Solicitation # PE-77686-NONST-2027-000000013
Haralson County Government is soliciting fixed-cost proposals for managed phone services and support for a three-year period from January 1, 2027, to January 1, 2030. The scope of work includes providing a dedicated voice circuit with existing fiber used for redundancy, support for 165 phone extensions, 62 DIDs, and Fax over IP services for 12 analog machines using ATA devices. Additionally, the vendor must provide a 100Mbps internet connection at the 911 center for phone service and redundant data. Technical requirements specify the use of CPE for traffic prioritization and quality control, compatibility with existing Polycom handsets, and the ability to configure routers and switches for a network consisting of at least 13 VLANs. The selected provider must work collaboratively with the county's designated IT provider and vCIO to ensure secure integration with existing infrastructure and cybersecurity requirements; failure to coordinate effectively may be deemed a material failure. Proposals must be submitted as sealed bids on unbound paper by October 27, 2026, as email submissions are prohibited. Evaluation will be based on multiple criteria, including corporate experience, a detailed migration work plan, and references from at least two similar customer accounts. The primary point of contact for this solicitation is County Clerk Julia Watson.
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