Media Monitoring and Analysis Services

The Privy Council Office of the Government of Canada is soliciting proposals for comprehensive media and social media monitoring, reporting, and analytical services. The objective is to provide the government with 24/7/365 real-time awareness of emerging issues, breaking news, and public sentiment across print, broadcast, digital, regional, local, cultural, and social media sources. Key deliverables include sentiment analysis, transcripts, media content retrieval, and access to an AI agent for research and summaries. The contract requires a high level of responsiveness, with ad hoc requests for clips, recordings, and reports generally requiring fulfillment within three hours of receipt. This solicitation is open exclusively to Canadian suppliers, with the period of performance running from January 1, 2027, to December 31, 2028. All services must be performed at the contractor's site within Canada, and deliverables must be submitted electronically. The award will be based on the lowest evaluated price among offers that meet all mandatory technical criteria specified in the solicitation. Proposals must be submitted by November 30, 2026, and must include a technical offer, a financial offer, and the required submission and declaration forms. The contract includes standard requirements for insurance, compliance with ethics codes for the public service, and adherence to the Ineligibility and Suspension Policy.