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Medical Billing System Help Desk & Customer Support

Active

Federal

Response Deadline09/17/2026, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for the Indian Health Service under the Department of Health and Human Services involves providing technical customer support and help desk services for medical claims billing systems. Based in Portland, the contractor will assist users with claim corrections and resubmissions from 8:00 AM to 7:00 PM PT, Monday through Friday. The role requires the use of CRM and remote support tools, as well as the delivery of ongoing technical support and training documentation. Qualified providers must possess knowledge of medical coding standards and complete mandatory HIPAA privacy training. The opportunity falls under NAICS code 541519 and was posted on September 15, 2026, with a response deadline of September 17, 2026.

General Info

Technical help desk support for Indian Health Service medical claims billing in Portland.

Agency

Department Of Health And Human Services → Indian Health ServiceView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Portland, OR, 97209, USA

Set-Aside

NONE

Documents

This scope was carved out of 75H71326Q00076.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Automated Medical Claims Billing

AI Contract Breakdown

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Timeline

PostedSep 15

subcontract

Response DeadlineSep 17

Submission deadline

Response Deadline

09/17/2026, 12:00:00 AM UTCin about 13 hours

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → Indian Health Service

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Health And Human Services → Indian Health Service

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs technical customer support and user assistance for medical claims billing systems for prime contractors on Indian Health Service projects. Provides help desk services Mon-Fri, 8:00 AM–7:00 PM PT, assisting users with claim corrections and resubmissions. Utilizes CRM and remote support tools. Requires HIPAA privacy training and knowledge of medical coding standards. Delivers ongoing technical support and training documentation.

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