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--MicroSoft Premier Support Services

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BIA-0040204832Federal

Contract Overview

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The Bureau of Indian Affairs plans to award a sole source contract to Microsoft Corporation for Premier Support Services, continuing a partnership established over the past five years. This contract, authorized under 41 U.S.C. 253(c)(1) and FAR 6.302-1(a)(1)(2), recognizes Microsoft as the only provider capable of fully meeting the agency’s technical support needs. The services include on-call support assistance, problem resolution, software assurance, health checks, and specialized professional support for platforms and systems management. Microsoft's Premier Support Services grant the Bureau access to highly senior-level resources within Microsoft, which are not available through other contractors, and leverage their existing familiarity with the agency’s IA Systems configurations and advanced technician training. The contract, categorized under NAICS code 541511 with a size standard of $27.5 million, will be executed as a simplified acquisitions purchase order without a competitive solicitation, in accordance with FAR Subpart 6.3. It is set to be awarded around June 29, 2015, with a 12-month period of performance or until the allocated support hours are exhausted. This approach ensures uninterrupted, high-quality support tailored to the Bureau’s system requirements, maintaining continuity and leveraging Microsoft’s unique expertise and prior work history with the agency.

General Info

Bureau of Indian Affairs awards sole source Microsoft Premier Support contract for 12 months.

NAICS

541511 - Custom Computer Programming Services

Place of Performance

VA

Set-Aside

NONE

Documents

0

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Timeline

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Organization & Contact Information

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AgencyDepartment Of The Interior → Bureau Of Indian Affairs
ContactsNo contacts available
OfficeRESTON, VA, 20192, USA
Office AddressRESTON, VA, 20192, USA
ContactsNo contact information available

Full Description

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The Bureau of Indian Affairs intends to award a sole source contract to the Microsoft Corporation in accordance with the authority of 41 United States Code (U.S.C.) 253(c) (1) as set forth in FAR 6.302-1(a)(1)(2)" Only one responsible source and no other supplies or services will satisfy agency requirements". The Microsoft Premier Services (MPS) for the last five years that provides on call hours for Support Assistance, Problem Resolution, Software Assurance Incidents, Health Checks and Designated Professional Support for Platforms and Systems Management. Microsoft Premier Support Services has the ability to access the most senior resources within Microsoft Corporation that other contractors do not have available to them. In addition, MPS is familiar with the IA Systems configurations due to their continuing work with IA and have advanced Microsoft training that technicians supplied through other vendors do not have access to. NAICS Code: 541511 Size standard: $27.5 Mil. The sole source determination is based upon Microsoft Corporation being the only source able to complete all technical support calls initiated by the Bureau of Indian Affairs with in their organization. This notice is being provided under the requirements of FAR Subpart 6.3 - Other than Full and Open Competition. This notice is not a request for competitive proposals. A formal solicitation will not be issued. The procurement will be awarded as a simplified acquisitions purchase order on or about June 29, 2015. The contract period of performance will be 12 months or when total allocated support hours are depleted

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