99--SOFTWARE MAINTENANCE closes: july 5, 2015 correct sol # is W81XWH-15-T-7800
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This contract solicits IBM Tivoli hardware maintenance and support services for USAMRIID, covering several specific IBM hardware components including tape drives, storage systems, and servers. The requested maintenance includes 24x7 OEM hardware and software support with a guaranteed 4-hour response time and next business day on-site service. The hardware covered under this contract includes models such as the IBM TS3500 HD Frames, System Storage DS3512, SAN248 4 Express, and System X3690 X5, along with Windows/Linux operating systems. The evaluation criteria for this contract prioritize the lowest price while maintaining technical acceptability. Vendors who do not quote the brand name must provide their Minimal Essential Characteristics (MECs) along with their quotation. Quotes are to be submitted directly via email to the designated contact by July 5, 2015. The solicitation is identified by number W81XWH15P0285 and falls under NAICS code 541511, indicating its classification within custom computer programming services.
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