Mortuary Services

This Indefinite Delivery/Indefinite Quantity (IDIQ) contract, awarded by the National Institutes of Health (NIH) Clinical Center under FAR Part 15, provides comprehensive mortuary services for indigent and non-indigent research participants. The contract has a maximum ceiling of $750,000.00 and covers a base period from May 1, 2011, to April 30, 2012, with option periods extending through March 31, 2030. Services include body preparation, embalming, cremation, funeral services, interment, and the transportation of remains. The contractor is required to operate within a 25-mile radius of the NIH Clinical Center in Bethesda, Maryland, and must adhere to strict timelines, including picking up remains within 8 hours of notification and completing preparation within 2 calendar days. The contractor must comply with extensive regulatory standards, including OSHA bloodborne pathogen guidelines, TSA cargo screening for transport, and USPS and foreign consulate regulations for international shipments. Specific requirements include the use of polished metal interior urns with a minimum capacity of 200 cubic inches and the provision of licensed funeral directors for cremation services with viewing. Personnel must undergo annual Universal Precautions Training and adhere to strict security protocols, including the use of government-issued identification and compliance with PII protection policies. Invoicing is managed electronically through the Department of Treasury’s Invoice Processing Platform (IPP) in accordance with the Prompt Payment Act. Performance is monitored via the NIH Contractor Performance System, which includes annual reviews and unannounced site visits.