This Government Contract opportunity from Department Of Health And Human Services was posted on May 8, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Multi-Mode Survey Support (Mail, Web, IVR, Mixed Mode)

Closed

Federal

Submission Closed05/15/2026, 11:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561499

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POSTED

22 days ago

DEADLINE

N/A

AI Contract Overview

The contract seeks support for administering the HCAHPS survey across multiple modes including mail, web, IVR, and mixed-mode approaches, requiring comprehensive fulfillment, portal management, and seamless cross-platform data integration to ensure accurate and consistent patient experience data collection. The work must encompass end-to-end operational capabilities to manage survey distribution, response tracking, data consolidation, and system interoperability across all channels without disruption or data loss. This subcontract is issued by the Billings Area Indian Health Service under the Department of Health and Human Services, with performance required to occur in Browning, Montana, 59417. The solicitation was posted on May 8, 2026, with responses due by May 15, 2026, and is classified under NAICS code 561499 for other business support services. The contract emphasizes the need for a vendor capable of delivering scalable, secure, and compliant survey operations tailored to diverse patient populations, particularly within tribal healthcare settings.

General Info

Provide multi-mode HCAHPS survey support, data integration, and portal management for health services.

Agency

Department Of Health And Human Services → Billings Area Indian Health SvcView Agency

NAICS

561499 - All Other Business Support ServicesView NAICS

Place of Performance

Browning, MT, 59417, USA

Set-Aside

NONE

Documents

This scope was carved out of BFSU-26-007.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey.

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedMay 8

subcontract

Response DeadlineMay 15

Deadline has passed

Submission Closed

05/15/2026, 11:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Health And Human Services → Billings Area Indian Health Svc

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Health And Human Services → Billings Area Indian Health Svc

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Support alternative HCAHPS survey modes including mail, web, IVR, and mixed-mode administration, including fulfillment, portal management, and cross-platform data integration.