Multimodal Patient Outreach & Follow-Up

The contract involves conducting multimodal patient outreach and follow-up communications to Veterans, utilizing text messages, phone calls, emails, and letters. The primary objective is to encourage Veterans to return FIT kits and to monitor their engagement throughout the process. It is a subcontract under a Total Small Business Set-Aside in accordance with FAR 19.5, focused on the NAICS code 561410, which relates to business support services. This opportunity is managed by the Department of Veterans Affairs through the 248-NETWORK Contract Office 8 (36C248) and was posted on April 16, 2026. While specific location details for the place of performance and point of contact are not provided, the contract emphasizes thorough and consistent communication efforts to maximize patient participation in the FIT kit program, ensuring effective follow-up and tracking of outreach success.