This Government Contract opportunity from Department Of Homeland Security was posted on July 27, 2009. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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National Benefits Center Records Support Program

Awarded

HSSCCG-08-R-00004Federal

Submission Closed07/27/2009, 12:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561110

New

Federal

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in 11 months

AI Contract Overview

The Department of Homeland Security is issuing a pre-solicitation notice for Records Support Services at the National Benefits Center in Lee's Summit, Missouri. Operated by US Citizenship and Immigration Services, the center expects to process approximately 2.2 million applications and petitions annually. The scope of work encompasses records distribution management, file operations, and business process improvements administration to ensure efficient adjudication and high-quality customer service. This acquisition will be a full and open competition resulting in a single Cost-Plus-Award-Fee contract consisting of a one-year base period and four one-year option periods. While open to all, the request for proposals will require significant small business participation, and the use of the DHS Mentor/Protégé program is strongly encouraged. All solicitation documents and future updates will be distributed exclusively through the Federal Business Opportunity website.

General Info

Agency

Department Of Homeland Security → USCIS Contracting Office(erbur)

Contract Value

$321,279,225.77

NAICS

561110 - Office Administrative Services

Place of Performance

National Benefits Center (NBC) 850 NW Chipman Rd, Lee's Summit, MO, 64002, USA

Set-Aside

NONE

Awardee

SERCO SERVICES INC

Award Issued Date

07/23/2009, 12:00:00 AM UTC

Documents

No documents available

Documents will appear here when they are available.

AI Contract Breakdown

Uniform Contract Format

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Timeline

3 updates

PhaseAwarded

PostedSep 15

Presolicitation

Notice updatedOct 21

The notice description changed.

Notice updatedNov 7

Notice details unchanged. Attachments may have changed.

Notice updatedNov 19

Notice details unchanged. Attachments may have changed.

Type ChangedNov 26

Presolicitation → Solicitation

AwardedJul 23

Contract was awarded

Submission Closed

07/27/2009, 12:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Homeland Security → USCIS Contracting Office(erbur)

Contacts1 person available

OfficeWilliston, VT, 05495, USA

Organization / AgencyDepartment Of Homeland Security → USCIS Contracting Office(erbur)

Office AddressWilliston, VT, 05495, USA

Contacts

Kristie K NestleContracting Officer

contact@example.gov

+1 (555) 000-0000

Full Description

This is a pre-solicitation notice published in accordance with FAR 5.203 announcing that a solicitation will be published in the Federal Business Opportunity (FedBizOpps) not earlier than 15 days from the date of this announcement to provide Records Support Services at the National Benefits Center (NBC), operated by US Citizenship & Immigration Services (USCIS). The NBC is located in Lee's Summit, MO. The work includes but is not limited to records distribution management, file operations and business process improvements administration in support of the USCIS NBC. USCIS anticipates annual receipt and processing of approximately 2.2M applications and petitions at the NBC. The objective of the contract is to provide comprehensive records management services in a manner that ensures efficient and effective adjudication and excellent customer service. This acquisition action will be a full and open competition; however, the RFP will require substantial small business participation. Participation in the DHS Mentor/Prot'g program is strongly encouraged and will be evaluated. Mentor/Prot'g agreements must be approved by DHS prior to proposal submission. The acquisition is expected to result in one Cost-Plus-Award-Fee (CPAF) contract. The contract will be awarded for a one-year base performance period and four one-year option periods. This notice is not a request for proposals and in no way obligates the Government to award any contract. All questions concerning this competition must be directed in writing via email to the designated point of contact or facsimile to +1 (555) 000-0000. No questions or inquiries will be accepted by telephone. The distribution of the resulting solicitation will be accomplished solely through the FedBizOpps website http://www.fbo.gov/. Hard copies of the solicitation documents will not be available, therefore, no written, telephone, or facsimile requests for the documents will be accepted. The FedBizOpps site provides downloading instructions. All future information about this acquisition, including the solicitation and any amendments, will be distributed solely through the FedBizOpps site. Interested parties are responsible for monitoring this site to assure that they have the most up-to-date information about this acquisition. Please contact the FedBizOpps Support group at contact@example.gov; phone +1 (555) 000-0000 (toll free) regarding any download problems.