This Combined Synopsis/Solicitation opportunity from Department Of Defense was posted on May 15, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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National Defense University SALESFORCE PRODUCTION SUPPORT, ADMIN AND SUPPORT SERVICES

Closed

N0018926RD014Federal

Submission Closed05/16/2026, 04:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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Attn: Ms S84 - Ocs

POSTED

about 23 hours ago

DEADLINE

in 10 days

AI Contract Overview

The contract focuses on providing production support and sustainment services for the National Defense University's Student Information System (SIS), known as NDU Connect. This system is developed on the Salesforce platform, utilizing the Educational Data Architecture framework and hosted within a secure AWS GovCloud Plus IL4 environment. Over the next two years, NDU plans to expand the SIS by deploying additional capabilities and business support features. The contractor is required to deliver comprehensive services including system administration, release and deployment management via Azure DevOps, problem and incident resolution, advanced Tier 2 and 3 end user support and troubleshooting, as well as security management for both Salesforce and DocuSign platforms. Managed under the Department of Defense through the Navsup Fleet Logistics Center in Norfolk, Virginia, this contract calls for expertise in Salesforce and DocuSign to maintain and enhance the existing NDU Connect functionalities. The solicitation, identified by number N0018926RD014 and categorized under NAICS 541519, has a response deadline of May 16, 2026. The work will support the system’s ongoing operation and improvement in alignment with the DoD's requirements, ensuring sustained performance and security within a highly regulated federal environment. The primary point of contact for this contract is Peter Certo.

General Info

Provide Salesforce-based support, enhancements, and security for NDU Connect SIS under DoD for two years.

Agency

Department Of Defense → Navsup Flt Logistics Ctr Norfolk

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

NATIONAL DEFENSE UNIVERSITY300 5TH AVE SE BLDG 62 ROOM 210, FORT LESLEY J MCNAIRWASHINGTON, DC 20319-5066UNITED STATES, VA, 20319

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed

PostedMay 15

Combined Synopsis

Response DeadlineMay 16

Deadline has passed

Submission Closed

05/16/2026, 04:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → Navsup Flt Logistics Ctr Norfolk

Contacts1 person available

OfficeNORFOLK, VA, 23511-3392, USA

Organization / Agency

Department Of Defense → Navsup Flt Logistics Ctr Norfolk

Office AddressNORFOLK, VA, 23511-3392, USA

Contacts

Peter Certo

contact@example.gov

Full Description

The purpose of the contract is to establish production support and sustainment services of its existing Student Information System (SIS); referred to as NDU Connect, that built in Salesforce using the Educational Data Architecture (EDA) framework residing within an AWS GovCloud Plus IL4 environment. NDU aims to deploy additional SIS capabilities and business support features within the next 2 years. The contractor shall provide services and expertise to support, enhance, fix, and sustain existing deployed NDU Connect capabilities. The Contractor shall be able to provide the full scope of Salesforce and DocuSign support activities to include system/Salesforce/DocuSign administration, release and deployment management support using Azure DevOps, problem and incident management, Tiers 2 and 3 support for end user issues and troubleshooting and security management.