NetScaler Lifetime RMA Service

Gwinnett County Government is seeking a subcontractor to provide lifetime RMA support for NetScaler hardware identified by part number 6003028 or an approved equivalent, covering repair, replacement, and technical assistance under an annual service agreement. The service must ensure continuous operational availability of the hardware through comprehensive support mechanisms, with the contract requiring the vendor to maintain ongoing compliance with performance standards for the lifetime of the equipment. The solicitation is posted with a response deadline of July 20, 2026, and falls under NAICS code 811212, indicating it relates to computer and office machine repair and maintenance. The contract type is classified as a subcontract, and no set-aside preferences apply. All work is expected to be performed in support of Georgia-based operations, though specific performance location details are not listed. Interested parties must submit proposals prior to the deadline through the designated state procurement portal.