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NetScout Technical Support and Maintenance Services

Open

State & Local

Response Deadline12/02/2026, 12:00:00 AM EST

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

New York → Insurance Fund - NYS

NAICS

541519 - Other Computer Related Services

Place of Performance

NY, USA

Set-Aside

NONE

Documents

This scope was carved out of 2140662.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

NetScout nGeniusONE and InfiniStream

AI Contract Breakdown

Uniform Contract Format

No documents to break down

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Timeline

PostedNov 9

subcontract

Response DeadlineDec 2

Submission deadline

Response Deadline

12/02/2026, 12:00:00 AM ESTin 21 days

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Organization & Contact Information

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AgencyNew York → Insurance Fund - NYS

ContactsNo contacts available

OfficeN/A

Organization / AgencyNew York → Insurance Fund - NYS

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides technical support, software updates, and maintenance for NetScout environments for prime contractors on New York State Insurance Fund (NYSIF) IT projects. Performs Tier 2/3 technical support, manages software patches, and conducts infrastructure health checks. Requires NetScout Certified Support Engineer credentials. Delivers maintenance reports and resolved support tickets.

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