Network Operations Center (NOC) and Connectivity Monitoring
Contract Overview
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This subcontract for Network Operations Center (NOC) and Connectivity Monitoring supports prime contractors providing transport services for the Illinois Department of Innovation and Technology. Based in Springfield, the project focuses on proactive network monitoring to ensure a high availability rate of 99.98 percent. Key technical requirements include managing QoS tagging and maintaining strict performance metrics, specifically a one-way delay of 18ms or less and jitter of 12ms or less, utilizing SNMP and ICMP tools. The service provider is responsible for delivering continuous uptime and performance reports while adhering to rigorous security standards, including NIST 800-53 Rev 5 and Cloud Security Alliance guidelines. Classified under NAICS code 518210, this engagement ensures the stability and security of critical telecommunications infrastructure for the state of Illinois.
General Info
Agency
NAICS
Place of Performance
Springfield, IL, 62702, USASet-Aside
Documents
This scope was carved out of 26-448DOIT-TELEC-B-51641.
The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.
26-448DOIT-TELEC-B-51641 | DOT-R506 Fithian Metro Ethernet (SP)
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