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This Solicitation opportunity from New York was posted on May 30, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

NYS Contract Reporter Exemption Request CRER ID#SNY01-0004110-3320218 Approved by OSC on 5.28.25

Closed
2122955State & Local

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SUNY Downstate Health Sciences University has entered into a one-year contract with Twig Health Solutions to implement their Nursing Platform, which is enhanced with AI capabilities to support patient communication through SMS and phone calls. The contract is located in Kings County at 450 Clarkson Avenue, Brooklyn, NY, and is set to conclude on June 9, 2025. The procurement process was conducted as a single-source award, with a CRER (Contractor Exemption Request) approved by the Office of the State Comptroller on May 28, 2025, allowing for exemption from advertising requirements due to Twig Health Solutions being the sole source. The contract value ranges between $500,000 and $2,000,000, reflecting its substantial scope. The primary point of contact for this procurement is Alicia Saleh, MWBE Coordinator, accessible via email or phone. This arrangement aims to enhance patient support services within the healthcare system, leveraging AI-driven communication tools to improve engagement and care delivery.

General Info

Agency

New York → SUNY Downstate Health Sciences University

Place of Performance

NY, USA

Set-Aside

NONE

Documents

0

No documents available

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyNew York → SUNY Downstate Health Sciences University
Contacts1 person available
OfficeN/A
Organization / Agency
New York → SUNY Downstate Health Sciences University
Office AddressN/A
Contacts
Alicia SalehMWBE Coordinator

Full Description

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SUNY Downstate Health Sciences (SUNY-DHSU) seeks to engage with Twig Health Solutions for their Nursing Platform, copiloted by AI, to provide patient support via SMS and phone calls.  Accordingly, a CRER request was made to OSC and granted on May 28, 2025 for a single source exemption from advertising.    Reason for advertising exemption: Single Source Award recipient: Twig Health Solutions Any questions or comments regarding this notice of sole-source, single-source, or procurement otherwise exempt from advertising in the NYS Contract Reporter should be directed to the contact person listed for the contracting agency or public authority. Ad end date:06/09/2025 Contract term: 1 Year County(ies): Kings Location: 450 Clarkson Avenue Brooklyn, NY 11203

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